Breanna Abbott
Long Beach, CA 90802
q2rd5m@r.postjobfree.com
AREAS OF EXPERTISE
|Customer Service |Sales |Strategic Planning |
|Communication Skills |Negotiating |Presentations |
|Organization |Microsoft Office Suite|Promotion |
EXECUTIVE PROFILE
PROFESSIONAL ATTRIBUTES:
. Ability to multi-task and achieve goals efficiently.
. Adapts well within a team.
. Ability to make on the spot decisions.
. Proficient level use of Microsoft products: PowerPoint, Excel,
Outlook, Access and Word.
. Reflects critically on own practice, seeks feedback and adapts
appropriately.
CAREER PATH
Bambrew Espresso Marysville, WA January 2011- September
2012
Job Title: Barista
Major Functions:
. Maintain the ability to multitask at a very busy drive-thru espresso
stand.
. Follows stand policy and procedures for speedy operational flow.
. Promptly prepares quality beverages and pastries consistently for
all customers.
. Operates register and follows cash handling procedures.
. Performed cleaning tasks and maintained equipment.
. Follows standards for merchandising, inventory stocking, rotating,
and storing products.
. Contributes to stand profitability by meeting and exceeding stand
goals.
. Increasing sales and improving profits.
. Presents oneself professionally and demonstrates clear communication
skills with all customers and employee interactions.
Sunray Tanning Salon Mukilteo, WA March 2010 - September
2012
Job Title: Manager and Professional Tanning Consultant
Major Functions:
. Front desk operations.
. Efficiently manage employees while ensuring all company policies,
salon standards and procedures are communicated effectively to staff
and maintained in a consistent manner.
. Welcome and connect with each customer at front desk.
. Discover customer needs and appropriately suggest and promote
service and product to enhance customer service and meet sales
goals.
. Educate employees and clients in all aspects of tanning.
. Ensure salon appearance and equipment is maintained.
. Schedules and apportions employee work hours.
. Contribute toward salon profitability by seeking opportunities to
increase sales, manage inventory and cost of product control.
. Consistently meet and exceed required and personal sales goals.
. Maintain daily, weekly and period financial reports.
. Ensure all cash handling, completes payroll, deposits and register
functions accurately.
. Ensure the proper types and amounts of materials, supplies and
merchandise is ordered and stocked.
. Resolve employee and customer complaints and concerns.
. Provide ongoing performance feedback.
. Maintains final accountability for salon operations, partner
development and financial contribution.
EDUCATION
Graduated from Kamiak High School
Class of 2010
Everett Community College Class
of 2014
Associate of Arts Degree
REFERENCES
Available upon request