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Customer Service Sales

Location:
Long Beach, CA
Posted:
November 13, 2012

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Resume:

Breanna Abbott

**** *. ***** ****. ***** A

Long Beach, CA 90802

425-***-****

q2rd5m@r.postjobfree.com

AREAS OF EXPERTISE

|Customer Service |Sales |Strategic Planning |

|Communication Skills |Negotiating |Presentations |

|Organization |Microsoft Office Suite|Promotion |

EXECUTIVE PROFILE

PROFESSIONAL ATTRIBUTES:

. Ability to multi-task and achieve goals efficiently.

. Adapts well within a team.

. Ability to make on the spot decisions.

. Proficient level use of Microsoft products: PowerPoint, Excel,

Outlook, Access and Word.

. Reflects critically on own practice, seeks feedback and adapts

appropriately.

CAREER PATH

Bambrew Espresso Marysville, WA January 2011- September

2012

Job Title: Barista

Major Functions:

. Maintain the ability to multitask at a very busy drive-thru espresso

stand.

. Follows stand policy and procedures for speedy operational flow.

. Promptly prepares quality beverages and pastries consistently for

all customers.

. Operates register and follows cash handling procedures.

. Performed cleaning tasks and maintained equipment.

. Follows standards for merchandising, inventory stocking, rotating,

and storing products.

. Contributes to stand profitability by meeting and exceeding stand

goals.

. Increasing sales and improving profits.

. Presents oneself professionally and demonstrates clear communication

skills with all customers and employee interactions.

Sunray Tanning Salon Mukilteo, WA March 2010 - September

2012

Job Title: Manager and Professional Tanning Consultant

Major Functions:

. Front desk operations.

. Efficiently manage employees while ensuring all company policies,

salon standards and procedures are communicated effectively to staff

and maintained in a consistent manner.

. Welcome and connect with each customer at front desk.

. Discover customer needs and appropriately suggest and promote

service and product to enhance customer service and meet sales

goals.

. Educate employees and clients in all aspects of tanning.

. Ensure salon appearance and equipment is maintained.

. Schedules and apportions employee work hours.

. Contribute toward salon profitability by seeking opportunities to

increase sales, manage inventory and cost of product control.

. Consistently meet and exceed required and personal sales goals.

. Maintain daily, weekly and period financial reports.

. Ensure all cash handling, completes payroll, deposits and register

functions accurately.

. Ensure the proper types and amounts of materials, supplies and

merchandise is ordered and stocked.

. Resolve employee and customer complaints and concerns.

. Provide ongoing performance feedback.

. Maintains final accountability for salon operations, partner

development and financial contribution.

EDUCATION

Graduated from Kamiak High School

Class of 2010

Everett Community College Class

of 2014

Associate of Arts Degree

REFERENCES

Available upon request



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