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Customer Service Representative

Houston, Texas, 77096, United States
March 07, 2012
Contact Info:

**** ***** ****** **. # ***
Houston, Texas *****
Home: (713)***-****
Cell: (281)***-****

Career Objectives

Seeking a position as a Office Worker, Customer Service Representative or related field.

Summary of Qualifications

*Over 16 year’s professional experience with the public.
*Proven skill in persevering to solve customers’ problems.
*Self-motivated and confident in making independent decisions.
*Very well organized and able to meet deadlines.
Work History
Jul 01,2010-Mar 27, 2011 Burke Center – Lufkin, Texas
Residential Assistant
Monitors behavior of unaccompanied adults, and maintained order
among the groups. Escorted residence who were unaccompanied
by other staff members between group sections.
Observed and monitored activities read and played games with them.
Prepared and serves meals or formulas. Sterilized equipment used for
Feeding residence, assisted residents their dressing, grooming and bathe.

Oct. 05,2009-Jun 30,2010 Diversified Concepts – Burke Center – Lufkin, Texas
Vocational Specialist
Assist consumers with daily life skills activities within the facility.
Encouraged and trained consumers how to perform house hold duties
for learning propose. Assisted consumers in the restrooms and
administered medications. Recorded weekly notes and record on data

Oct. 27,2007-Apr 01, 2009 Memorial Health System – Lufkin, Texas
Escorted or transported patients within hospital or other medical facility.
Determining patient name, destination, mode of travel, time, and other
data. Transported patients back to their room after scheduled appointments
or testing. Assisted patient in walking to prevent accidents by falling,
transported non ambulatory and wheelchair patients.

Nov.16,2000 – Oct. 02, 2007 Lufkin Middle School – Lufkin, Texas
Attendance Clerk Aide
Compiled attendance records for school district, issues attendance
permits, and answered inquiries. Obtained district attendance figures
from school daily, using telephone. Sent copy of permit to applicable
school and retained file copy. Answered and inquiries from parents
school officials, using state education code as guide. Inputted students’
attendance and truancy information using students’ ID number, processed
students court cases when 10 or more absences were committed, attended
court sessions and maintained file on each student.

Dec 16, 2004 – Feb 07, 2006 Payless Shoe Source – Lufkin, Texas
Customer Service
Payment for goods or services and records amounts received.
Recomputed itemized lists, and tickets showing amount due, used
a cash register. Made change, cashed checks, and issued receipts or
Assisted customer with cash purchase from customers or employees in
tickets to customers. Recorded amounts received and prepared reports of
transactions. Read and recorded totals shown on cash register tape and
verified against cash on hand.