***** ******* ***, ********* ** ***** 323-***-**** q1g0sw@r.postjobfree.com

Elicia Lewis

Objective

Interested in a position as an Account Manager, Real Estate Assistant, or an Administrative Assistant where I can utilize my experience and prove my ability to handle newly and existing account complexities and to contribute the betterment of the company.

Experience

March 2007

Wireless Watchdogs

Culver City CA

Account Manager

§ Identify data needs through thorough understanding of customer business operations and effectively develop comprehensive data/voice solutions to meet customer needs.

§ Maintain relationships with new and existing clients and handle order requests and changes from client contacts. Also respond to e-mail inquiries.

§ Familiarity with internal Sprint, Verizon, and AT&T processes systems, & troubleshooting devices.

§ 4+ years of successful account management, sales, and customer service experience in a "Business to Business" environment. Provide billing analysis and recommendations

§ Interact with customers to handle customer service inquiries and problems via the telephone.

July 2006 – Jan. 2007

Server

Chili's Bar & Grill

Inglewood CA

§ Take customers’ orders, serve food and beverages, prepare itemized checks, and accept payment. Experience with touch screen POS systems.

§ Explain menu items and specials, and keep tables and dining areas clean and set for new diners.

July 2002-May 2005

GSM Wireless

Manhattan Beach CA

Administrative Assistant

§ Provided general administrative and office support to CEO, Vice President, and Executive Assistant. Maintain discretion and confidentiality when working with sensitive information.

§ Answered and directed high volume telephone calls for the company and traffic large amount of mail for each department. Assisted with meetings, conference calls, and travel.

§ Prepared managers for projects deadlines and meetings which included conference room setup and other flexible errands.

§ Process and handle expense reports, scanning of documents, data entry, and basic administrative functions as requested. Also, help schedule and coordinate meetings (events and lunches) and purchase office supplies.

§ Placed office supplies orders, maintain the entire office setting and troubleshooting any malfunction equipment.

Education

August 2009

West Los Angeles College

Culver City CA

Real Estate

§ GPA 3.25

§ Complete classes: Real Estate Principles, Real Estate Practices, Legal Aspects of Real Estate

References

References are available on request.

Skills

Driven, highly motivated, strong work ethic, positive attitude, detail oriented, & competitive.

Excellent customer service skills

Experience answering phones in an office environment and experience in mailing items

Ability to multi-task in a fast-paced environment as well as excellent time management skills

Strong PC skills with Microsoft Office (Word, PowerPoint, Excel, and Outlook)

Exhibit a professional demeanor that is highlighted in all written, verbal and nonverbal.

Contact this candidate