Benjamin Alan Hinkle

*** ****** *****

Asheboro, NC 27203

pxj5hd@r.postjobfree.com 336-***-****

IT MANAGEMENT

Experienced results management focused on Information Technology, Support Management and Project Management with experience in leading application development, testing, improvement and deployment for manufacturing and distribution. Detail oriented with a strong record of personnel management, improvement, customer satisfaction, team building and achieving company objectives.

Business Analysis Estimating / Management Job Costing

Touchscreen Technology Performance Evaluations Direct Dept Mgmt

Senior Level Presentations Stock Control / Inventory KPI Tracking

MS Project Management Crystal Reports MS SQL

MacroVision InstallShield Visual Studio 2010 MS Windows OS

CAREER ACCOMPLISHMENTS

12/96 to present

Field Support Manager/Project Manager PPG Industries - North American Market

• Manage all aspects of the Information Management Specialist Field Force

o Hiring, training, terminating and performance reviews

• Management of projects for multi-state locations/organizations

o IT conversion in California market

o IT installation, networking and training for 100+ location end-user

o Software application upgrade project for 10,000+ client base

o Hardware, Operating System, Software and Network projects

o Technical upgrade for multiple location end user located in US and Canada

• Coordinate and assist collision center and consolidator group conversions

• Test and develop new platforms, both hardware and software, for turn-key solutions

• Development and implementation of tracking databases

• Coordinate focus groups consisting of the target market concerning color tool development

• Develop training materials and train customer base in the best use of the IT color tools

• Develop computer based training and CD creation for multiple software packages

• Develop software tools to assist in training, tracking and customer initiatives

• Provide input on business requirements for new software versions and market direction

• Develop reports and data analysis tools for use by both external and corporate clients

• Develop training materials and presentations

• Initiate, coordinate and collate results in market surveys

EDUCATION

Microsoft Project Manager – Level 1 and 2

Crystal Reports XI Release 2 – Level 1 and 2

Visual Basic Script and Windows Script Host Essentials

Microsoft 2000 Professional and Advanced Server

Network+ Certification

A+ Certification with specialty in Microsoft Windows and DOS Environments received.

Newsletter Production & Design, Washington State University

Video Tape Production & Editing, Washington State University

A.A. Degree, Hillsborough Community College, Florida with a 3.8 GPA

High School Diploma, Umatilla High School, Umatilla, Florida

Awards

National Dean’s List

PPG Industries, North American Refinish Recognition Award

PPG Industries, Achievement Award

PPG Industries Team Player Award (2nd award)

PPG Industries Team Player Award

PPG Certification for Refinishing, Orlando, Florida

US Navy Training

USN ADP Security Training and Terminal Security Officer Training, Mayport, Florida

USN Communications Security Systems Custodian, Mayport, Florida

USN Group Paced Instructor Training, Pensacola, Florida

USN Streamliner Communications Computer, San Angelo, Texas

USN Cryptologic Technician Communicator, Pensacola, Florida

References available upon request.

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