Eager to contribute to the success a business that values the following in a new employee: solid reasoning skills, loyalty, attention to detail, ability to learn quickly, a generous and well-regarded team contributor.
The University of Texas at Arlington, Arlington, TX.
B.S. Electrical Engineering - August 2004 (GPA 3.3)
Mercer HR Outsourcing
Business Analyst – Defined Benefits – January 2007 – Present
*Research intricate requirement documents to accurately determine individual retirement benefits
*Calculate financial benefits, communicate with clients and participants
*Review quality of work performed by fellow team members
*Train offshore team to understand Mercer’s processes and review the quality of work performed
*Develop test plans and test cases based on customer requirements and specifications.
*Execute test cases and verify actual results against expected results.
*Perform functional and user acceptance testing on applications.
*Respond to requests to research causes for data errors and resolve errors as needed
*Complete special request projects with short deadlines assigned by team lead with extreme determination and dedication to quality
*Provide accurate estimations to team lead on all assigned tasks
*Communicate task status, progress and road-blocks
*Recipient of numerous recognitions and appreciation emails from management for the quality of work and the contributions to high risk, high visibility projects
Mansfield Independent School District
Substitute Teacher – February 2006 – December 2006
*Performed all duties required of a full-time teacher to ensure educational opportunity is not lost
*Enjoyed using math skills to help students overcome limitations to learning
*Worked cross-culturally to assist students with English as their second language
*Promoted a positive and fun learning environment for students
*Followed all school district policies and procedures
The University of Texas at Arlington
Certified Lifeguard - May 2002 – December 2006
*Guaranteed safety and protect lives using aquatic facilities
*Maintained positive relations and rapport with patrons and staff members
*Administered first aid, AED or CPR in an emergency
*Maintained high standards of customer care at all times
Harris Methodist Hospital, Ft. Worth, TX
Nutrition Assistant - December 1994 - October 1999 (part-time)
*Took nutrition orders and scheduled deliveries within tight time constraints
*Entered patient condition and progress to determine correct menus
*Ensured food and supplements were prepared correctly before delivering to patients
*Multitasked to prepare meals when team members were absent
*Communicated with nurses from each floor to quickly gather patient diet needs
SOFTWARE APPLICATIONS MS Excel, MS Word, MS Outlook, Infomaker, BeneCalc, Benefits Workstation.
OPERATING SYSTEMS Windows, DOS, UNIX
Induction Motor - Used LabView to design a program that read and processed data from the motor and displayed its characteristics in the user interface.
Camera simulation - Designed a program using VHDL to control simulated camera states from start to finish.
ORGANIZATIONS AND HONORS
*Golden Key – National Honor Society
*UTA Honors Scholarship & UTA Honor Roll 1999 – 2003
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