Sales Exec

Kevin Shannon

* ***** ******* ********, ** ***** 973-***-**** ******@***.***

SALES EXECUTIVE

Experienced in the areas of:

Performance Management – Key Client Relations – Commodities/Futures/Options/FX

Pipeline Management – Electronic Trading – Sales Metrics

Trading Operations – Lead Generation – Negotiations

Market Specialist - New Product Introductions (emerging technologies) -

“High energy leader (by example and shirt sleeve style) with proven top and bottom line impact skills

and able to build-motivate winning teams and drive execution of business goals.”

PROFESSIONAL EXPERIENCE

SALES EXECUTIVE; Capital Management LLC (NYC), 1997-present

Direct, with full P&L, all activities and functions for this brokerage trading firm specialized in futures trading of various commodities as well as FX electronic marketplace. Originally was the founding principal of the firm. Managed organization and departmental budgets, sales and customer service teams as well as all trading operations.

Scope of day-to-day functions include: all recruiting and hiring decisions, sales team supervision (up to 18 in-house and another 10 for a client), training & development, team building, customer services, lead generation and sales, compliance, administration, key client relations (domestic and world-wide), with major focus on excellence in regards to heavy customer service and retention programs, productive performance management and successful sales metrics. Busy call center management responsibilities with an eye on operational structure and business development.

• Developed and managed executive level relationships worldwide (i.e. Japan, London, Austria, France, Dubai… Goldman Sachs, Bear Sterns, Merrill Lynch, Citi/Smith Barney, Morgan Stanley and Dreyfus to name a few).

• Top salesperson 1998, 1999, 2001, 2003, 2004, 2005, 2006, 2007 as well as top 3% in opening new accounts.

• Fluent in online trading platforms for Commodities, Futures, and Foreign Exchange. CQG, TT, Globex, ICE, Patsystems, FX.

• Successfully sold the organizations service and trading order routing system and preferred trading platform with client support at the executive level as the major marketable tool in a very competitive industry, resulting in 20% annual company growth and client loyalty.

• Consultant for Canadian brokerage firm Benson Quinn, in the start up of their Toronto based operations, sales and trading departments. Successfully sold new order routing system allowing for multi client networking, as well as electronic trading capability, risk management, and real time data mining tools.

• Fluent in major market players, well versed in competition product line, and fluent in market savvy, from front, middle and back office operations, to trading and compliance. Full industry contacts from retail to institutional

• Driven salesperson with standard of excellence and career of overachieving, by meeting or exceeding sales goals.

• Single-handedly developed a client base by networking and marketing the company at conferences and trade shows, as well as utilizing sales tools to generate leads and close on new accounts, resulting in steady 20% annual growth.

• Driven sales style with emphasis on continued education of service line, new electronic trading platform introductions, performance based incentives, and keeping the sales team’s “eye on the prize” in regards to personal and organizational goals by streamlined performance metrics and productive pipeline management.

• Global presence in terms of geographical territory of both US and foreign exchanges. Fluent in NYMEX, ICE/NYBOT, CME, COMEX, LME, CBOT, FX rules and regulations.

• Beta tested a then “new and emerging technology” designed to facilitate-automate new order entry procedures. Did this serving as NYBOT focus group committee-person. Within 1 year, over 50% of the business community (3000 employers and employees) were actively using the new technology.

• Direct communication with over 50 key clients, ensuring open lines of communication and account retention. Placed urgency on referral based lead generation from satisfied client base, resulting in 40% new referral based business.

• Primary troubleshooter for both client and sales team issues, ensuring quick reconciliation and keeping a high standard in a “real time”, “time sensitive” environment.

• Able to communicate product specific and sometimes difficult concepts to diverse audiences with clarity and enthusiasm. An educated, personable leader with contagious enthusiasm and drive.

• Developed performance management standards as well as budgeting and fiscal threshold levels that kept organization not only profitable but constantly growing and evolving.

Kevin Shannon Page 2

SALES / VP, Pappas Futures (NYC), 1990-1997

Managed staff of 32 in all aspects of daily sales operations for this ground floor, start-up brokerage / trading firm focusing on commodity futures and options. Managed, with full P&L, organization and departmental budgets, as well as full responsibility for sales and customer service teams.

• Developed and maintained international (global) customer relations with key clients in Taiwan, Hong Kong, Zurich, and London.

• Developed strong sales teams of productive achievers with an emphasis on superior performance management standards.

• Sole engineer of firms marketing and business development plans with keen eye for accurate analysis of company position in competitive marketplace.

• Established long term business relationships with key executive level professionals encompassing numerous industries and global boundaries

• Successfully sold the organizations service and client support at the executive level as the major marketable product in a very competitive industry, resulting in company growth and client loyalty.

• Successfully conducted and completed “culture change” from a “manage with intimidation practice” to a company of like-minded “team player” attitudes.

• Pioneered and drove the introduction of new technologies and implemented “TOPS” system (essentially a order processing system) with numerous financial institutions in Chicago. Ultimately, in time, 3/4th of the brokerage community has access to the system on a daily basis.

PARTNER / VP, CPA Associates (NYC), 1987-1990

Supervised staff (up to 10) and all aspects of this trading business focusing on Gold, Silver and Copper, as well as all respective Options.

• Realized high levels of customer confidence and satisfaction by consistent, daily communications, understanding their needs, and delivering timely services. As a result, achieve high customer retention rate.

• Significantly improved employee satisfaction and morale by encouraging employee input, allocating appropriate responsibilities, and rewarding individual success. This resulted in low turnover and high productivity.

ACCOUNT MANAGER, Minolta Business Systems (NJ), 1986-1987

Promoted, marketed and sold business systems designed to enhance both office productivity and organizational procedures.

• Achieved “Top 5 %” in sales and performance rating having opened new accounts and established a significant client base.

*Started career on Wall Street as a Clerk with Floor Brokers Associates (1982-85).

EDUCATION / OTHER

B.A., Business Management, being pursued to complete at KEAN UNIVERSITY

(2 years completed)

Member, Lenape Valley Patriots Board of Directors

American Red Cross Volunteer

Member, NYBOT

President, Lenape Valley Lacrosse Club

Member, Chester / Mendham Lacrosse Board of Directors

Assistant Head Coach Lenape Valley High School Lacrosse

Active local coach for football and lacrosse from youth to college levels…Wine Maker

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