Quality Engineer /Manager

ROBERT POTTER

La Mesa, CA potterbob.potter@ Gmail.com 619-***-****

SUMMARY

Senior Quality Engineer with Over 15 years experience ensuring manufacturing quality, primarily in the aerospace industry. Proficient in metrology with skills in Statistical Process Control (SPC) and other Quality data analysis systems. Expertise in quality planning, interpretation of drawings and specifications and review of manufacturing planning. Experience in shop environments ensures knowledge about most manufacturing processes. Experience in precision inspection techniques ensures accuracy and attention to detail in the science of measurement.

• Improved quality causing customer to change status from “worst” supplier to one of the “best” suppliers.

• Developed data collection and analysis system for quality costs and productivity.

• Authored text books and training for implementation of Statistical Process Control.

• Performed quality planning for the largest dewer (Gravity Probe B) ever put in orbit.

• Performed quality planning and inspection procedures for the largest nuclear pump tank manufactured.

• Liasoned with DCMA, customers and suppliers.

• Mentored quality inspectors and engineering peers.

PROFESSIONAL EXPERIENCE

GKN AEROSPACE ENGINE PRODUCTS, El Cajon, CA 12 / 1980 – 10 / 2010

Senior Quality Engineer 1999 – 2010

• Performed quality planning and review of manufacturing planning on programs that required improvement in order to increase profitability.

• Functioned as Manufacturing / Quality Engineer and in this discipline was able to effectively improve producability.

• Improvements in quality planning led to reduction in nonconformances which improved quality and customer relations.

• Performed quality planning for the largest dewer (Gravity Probe B) ever put in orbit.

Process Mapping Specialist 1995 – 1999

• Mapped processes for individual programs comparing planned hours for operations against actual hours.

• Reduced “Q-times” and improved methods of manufacture by process improvement and re-sequencing of processes.

• Organized meetings to thoroughly analyze the results of the data gathered and propose and track changes to improve the methods of manufacture.

Quality Data Analysis Supervisor 1985 – 1995

• Designed methods of data collection and performed analysis for reporting to management to control costs of quality and productivity.

• Pinpointed areas on which management could concentrate efforts to guide responsible personnel in targeted areas of improvement.

• Formed Corrective Action Board to perform root cause analysis and drive implementation of corrective actions.

ROBERT POTTER *********.******@*****.*** Page Two

• Prioritized target programs and assigned action items to responsible individuals.

• Performed follow up to evaluate affectivity of corrective actions.

• Supervised monitoring of outside supplier quality and designed a supplier rating system.

• Determined preferred suppliers to reduce receiving inspection of their products.

• Supervised “Central MRB” and was responsible for all submittals of nonconformances to customers.

• Supervised SPC implementation and data analysis.

PREVIOUS EXPERIENCE

Prior experience includes working as Nuclear Quality Engineer at Amatek, Straza Division – El Cajon, CA, and performed quality planning and inspection procedures for the largest nuclear pump tank manufactured.

EDUCATION

Quality Control and Reliability – San Diego Evening College, San Diego, CA

Advanced Quality Control – Kent County Adult Education Service, Woodside, Delaware

Accounting – Murphy Business College, North Hollywood, CA

Electronics – Central Technical Institute, San Diego, CA

PROFESSIONAL DEVELOPMENT AND TRAINING

Advanced Quality Control – Kent Vo-Tech, Woodside, Delaware

Advanced Quality Engineering and Management – American Society for Quality Control, Woodside, Delaware

Statistical Techniques for Low Volume Manufacturing – General Electric Seminar, City of Commerce, California

Statistical Process Control – General Electric Seminar, Lynn, Massachusetts

Statistical Quality Control and the Personal Computer – San Diego State University, San Diego, CA

Statistical Process Control – Institute for Quality Control, San Diego, CA.

Teaching Statistical Methods to Production Workers – Qualpro Inc., San Diego, CA

Geometric Dimensioning and Tolerancing – Chem-tronics sponsored seminar, El Cajon, CA.

General Electric P1TF1 Nonconforming materials – General Electric Seminar, Cincinnati, Ohio

General Electric P1TF39 Supplier Substantiation – General Electric Seminar, City of Commerce, California Pratt & Whitney Designated Quality Representative – Pratt & Whitney Training Center, Hartford, Connecticut

Techniques of Teaching for Vocational Instructor – San Diego State University, San Diego, CA

Action Management – San Diego State University, San Diego, CA

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