ERIN JACKSON HAIGHT
Arvada, CO 80005
pjzsef@r.postjobfree.com
STRATEGIC CLIENT SERVICE
Talented, results-producing marketing professional with a proven record of accomplishment in planning and leading comprehensive marketing strategies in support of clientele from several verticals. Expertise in directing the creation of marketing programs. Demonstrated success growing business through successful project management. Superior negotiating skills. Adept at communicating with management, vendors, and internal departments to coordinate overall marketing efforts and ensure complete customer satisfaction.
PROFESSIONAL EXPERIENCE
Wright Casino Marketing,
Denver, CO
Account Specialist/Revenue Specialist/Account Executive
2000-2011
Support, train and coach Account Executives, Business Developers and Account Managers
Assist in developing Marketing plans and strategies
Estimating and Profitability for client
Assist in Branding and Brand guidelines
Marketing Database management
Assist development of Integrated Services, websites, emarketing, and mobile marketing
Create detailed milestone plans for marketing efforts to ensure on-time delivery of projects from strategy concept and creative, through production
Manage project details and deadlines
Generate billing, review and approve invoices for tasked performed ensuring profitability of projects
Interface successfully with clientele and project planning
Assisted development of online store front: template, list purchasing, dynamic content
Primary project contact providing product knowledge and immediate response to the client’s needs
Selected Contributions:
Manage $3 million in services annually with multiple clients and simultaneous new business development
Continually assigned new business to ensure complete customer satisfaction
Promoted to supervisory position due to unparalleled success in retaining and growing clients, as well as tremendous experience in creative, project management and strategy
Wholepeople.com/Amrion
Thornton, CO
1994-2000
Supervisor - Print Production/Buyer
Responsible for production and outsourcing of $5 million per year in print materials
Managed project workflow, including all traffic and scheduling for production
Involved in creative brainstorming sessions and experienced in solving unique mailing problems
Achieved cost savings of over $250,000 per year through skillful contract negotiation
Estimating/profitability adhering to departmental and project budgets
Supervised and implemented all planning, coordinated and controlled inventory
Wholepeople.com/Amrion
Thornton, CO
1991-1994
Supervisor - Accounting
Negotiated alliances with suppliers to maximize purchasing dollars and create efficiencies
Managed and maintained inventory
Created and maintained archival systems and historical tracking for projects
Completed and analyzed of company statements through maintenance of accounts receivable, accounts payable, costing, deposits, bank reconciliation, billing and WIP
Involved in designing a system to track customer refunds
Neato Enterprises/Frightmare
Westminster, CO
1990-1999 (seasonal)
Manager
Responsible for hiring and managing 40+ people for Haunted House entertaining 25,000+ customers
Generated marketing collateral – driving marketing through creative and print buying
Adhered to marketing and payroll budgets
Worked with owner on direction for theme, costumes, & make-up
SKILLS & ASSETS
Enthusiastic and creative with get-it-done/once-and-done attitude
Developing marketing strategies to increase revenue
Exceptional negotiating skills
Excellent customer relations skills
Adept at dealing with strong personalities
Experience in organizing special events in business arenas
Accomplished in Workamajig, Excel, Microsoft Word, Oracle (accounting, inventory)
Ten-key by touch and exceptional typing skills
EDUCATION & CREDENTIALS
Wright Casino Marketing Employee of Year
Arapahoe Community College - Hospital Medical Coding Certificate
Supervisory training and on-the-job and off-site training for creative, marketing, print production and mail regulations