Customer Service Assistant

Isabel Montoya

**-** ***** ******, #**

Forest Hill, NY 11375 P: 917-***-****

*********@*****.***

EDUCATION

Global Business Institute New York, NY

• Computerized Office Specialist Diploma With Internship 06/2010-02/2012

• Training Family or Group Family Day Care Provider 04/2002

• Training in Early Intervention Program 11/2002

•

SKILL SUMMARY

• Knowledge of MS Office including Word, Excel, Access Power point, and Web Design

and Type 41WPM

• Excellent Customer Service and Interpersonal Skills. Bilingual English/Spanish

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WORKHISTORY

2007-2012 Test Quest Inc New York, NY

Tutor

Tutored in groups and individually in Math and Reading

Reviewed homework and make all necessary corrections

Assisted student with assignment daily

Maintained a clean and organized work area

2006-2007 Books and Rattles Inc Queens, NY

Daycare Assistant

Worked with kids from age 3-5 years old.

Assisted teachers to creating daily activities

Gave in class assignment to students and look over assignment when they

finished.

Assisted teachers to organized class trips and accompanied class to trips

Maintained a clean and happy work environment.

2004-2005 South Jamaica Center for Children and Parent Inc Jamaica, NY

Teacher’s Assistant

Operated office equipments such as Copier, Fax machine, scanner

Filed students confidential information

Organized bulletin board and remove old information placed new advertisement

weekly

Assisted other office staff whenever necessary

1998-2003 Garment Factory New York, NY

Seamstress

Took customers measurement to create clothing according to styles

Sowed and altered clothing

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