HELEN ROBINSON
***** *. *** *****, **** ****, SCOTTSDALE, AZ 85258, CELL 480-***-**** OR HOME 480-***-****, E-MAIL:*************@*****.***
OBJECTIVE
I am seeking a position that can utilize my twenty plus years of experience in the healthcare field. I have working experience as an Administrative Assistant; Medical Student Coordinator III; Senior Medical Secretary, Financial Interviewer, Front Office, Coder/Biller and Scheduler.
EXPERIENCE
5/12/09 to present Urology Associates, Ltd
Front Office
• Registering patients
• Checking in/checking-out patients
• Scheduling radiology procedures for patients
• Acquiring insurance prior authorization for procedures
• Obtaining Insurance verification
• Collecting co-pay/ posting co-pay
• Chart prepping
• Filing
• Coping of medical records
01/07/08 - 5/9/08 Insight Imaging Biltmore-Phoenix, AZ (Temp Agency)
FRONT OFFICE COORDINATOR
• Checking in patients
• Collecting Co-payment and deductibles’
• Coordinating information and forms for patient’s file
• Faxing copies of reports to physician’s office as needed
• Answering telephone calls
8/21/06-11/8/07 St. Joseph’s Hospital and Medical Center -Phoenix ,AZ
COORDINATOR III/ADMINSTRATIVE ASSISTANT
Administrative Assistant to the Chair-keeping his schedule
• Making Attending physicians monthly call schedule
• Meeting organizer for the Faculty and Support Staff
• Ordering supplies for entire department
• Organizing and submitting paperwork for newly hire physicians
• Keeping track of re-credentialing of medical license for all physicians
• Time keeper for Physicians
• Scheduling travel for CME conferences
• Preparing monthly invoice of locum tents services for Perinatologist group
• Assisting with billing and coding as needed
• Keeping records of travel and dues expenses
• Making payroll adjustment for AOC call pay
• Updating physician’s personnel file
• Requesting reimbursable for faculty and staff
• Coordinate medical students rotation in the OB/GYN department
9/21/1998 TO 7/31/2006 Evanston Northwestern Healthcare Evanston, IL
SENIOR MEDICAL SECRETARY/ADMINSITRATIVE ASSISTANT
• Administrative Assistant to the Division Chair-keeping his schedule
• Time keeper for the department
• Ordering supplies for department
• Assisting with re-credentialing for the physicians
• Scheduling all patient consultation with physicians
• Sorting of department mail
• Office set-up for new hired physicians
• Mailing out consultation letters and appointments
• Making monthly call schedules
• Requesting reimbursable for faculty and staff
• Coordinating medical student lectures with faculty staff
3/21/2005 TO 2/23/2007 Glenbrook Pediatrics Glenview, IL
FRONT DESK COORDINATOR
• Checking in patients
• Registering and making appointments for patients
• Checking- out patients
• Collecting co-pays
• Pulling charts
• Filing
• Perform the end of the day closing
3/17/1997TO 9/18/1998 The Cradle Society Evanston, IL
ADMINSITRATIVE ASSISTANT
• Administrative Assistant to the President-schedule keeper
• Posting all donations
• Making bank deposits
• Writing acknowledgement letters to all donors
• Assisting with fund-raising programs and events
• Meeting coordinator for all Board of Directors meetings
• Updating all donors and adoptees files
EDUCATION
9/68-6/71 Evanston Township High School Evanston, IL
HIGH SCHOOL DIPOLMA
• Major focus in Business Administration
9/24/07-11/28/09 University of Phoenix-Axia College Phoenix, AZ
Associates Degree in Health Care Administration
• Major focus in Health Administration
12/7/09 to present University of Phoenix Phoenix, AZ
Currently enrolled in the Bachelor’s program for Health Care Administration-completion in March 2012
Computer knowledge: Microsoft words, Excel, PowerPoint, Epic, Electronic Medical Records, Calculator
REFERENCES
References are available on request.