Alisen Thomas

**** *. ******** ***. *** Pedro, CA 90731

Mobile: 310-***-**** Email: phpibd@r.postjobfree.com

Objective

Accomplished and results driven administrative professional with a proven track record of success in customer service, sales, and management. I am looking for the opportunity to contribute to the profitability, quality, and service of your company.

Experience

1998-2012 Cliff Digital Torrance, CA

Administrative Coordinator/Production Manager

Delivered excellent customer service; handled inquiries and resolved customer issues

Highly effective in bringing in new sales, and keeping a loyal customer base

Directed workflow and supervised employees in several departments, simultaneously.

Planned, forecast, and scheduled workflow so that deadlines were met timely and efficiently

Effectively, communicated with customers and relayed complex instructions to employees

Implemented a system of quality checks resulting in higher accuracy and quality

Built teams that worked together cohesively and competently

Contacted vendors, scheduled and purchased supplies

Handled administrative, clerical duties, account management with efficiency

1988-1998 A-1 Storage Sheds Mfg. Gaston, OR

Operation Manager

Superior sales and customer service, in-house and outside sales

Responsible for restructuring and meeting budgeting, sales, and profitability goals.

Sales, marketing, manufacturing, installation, and design.

Invoicing, preparing PO’s to expedite payment

Purchasing raw material and supply

Scheduling of building manufacturing and installation

Schedule and monitor shipping and receiving

On-site installation supervision

Education and Summary

2012 PCI College Gardena, CA

Certificate, Office Management Systems

2000 Platt College Pasadena, CA

Design and Communications

Skills

Office Administration Word Excel PowerPoint Outlook Access Quick Books Proofreading

Customer Service Notary Public Graphic Design

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