Alisen Thomas
**** *. ******** ***. *** Pedro, CA 90731
Mobile: 310-***-**** Email: phpibd@r.postjobfree.com
Objective
Accomplished and results driven administrative professional with a proven track record of success in customer service, sales, and management. I am looking for the opportunity to contribute to the profitability, quality, and service of your company.
Experience
1998-2012 Cliff Digital Torrance, CA
Administrative Coordinator/Production Manager
Delivered excellent customer service; handled inquiries and resolved customer issues
Highly effective in bringing in new sales, and keeping a loyal customer base
Directed workflow and supervised employees in several departments, simultaneously.
Planned, forecast, and scheduled workflow so that deadlines were met timely and efficiently
Effectively, communicated with customers and relayed complex instructions to employees
Implemented a system of quality checks resulting in higher accuracy and quality
Built teams that worked together cohesively and competently
Contacted vendors, scheduled and purchased supplies
Handled administrative, clerical duties, account management with efficiency
1988-1998 A-1 Storage Sheds Mfg. Gaston, OR
Operation Manager
Superior sales and customer service, in-house and outside sales
Responsible for restructuring and meeting budgeting, sales, and profitability goals.
Sales, marketing, manufacturing, installation, and design.
Invoicing, preparing PO’s to expedite payment
Purchasing raw material and supply
Scheduling of building manufacturing and installation
Schedule and monitor shipping and receiving
On-site installation supervision
Education and Summary
2012 PCI College Gardena, CA
Certificate, Office Management Systems
2000 Platt College Pasadena, CA
Design and Communications
Skills
Office Administration Word Excel PowerPoint Outlook Access Quick Books Proofreading
Customer Service Notary Public Graphic Design