Address: **** ******** **

Bel Aire

Kansas *****

Telephone: 316-***-**** (Home)

316-***-**** (cell.)

NADINE TIFFANY CROOKS

OBJECTIVE: To find a position that will allow me to utilize and further develop the skills and attributes that I have developed thus far in providing customer satisfaction. In doing so I believe patience, sensitivity and respect is a virtue to both customer and team members.

EXPERIENCE: FAIRMONT HAMILTOM PRINCESS

P.O Box 837 Pitts Bay Road, Hamilton, Bermuda

December 23, 2007 – June 17, 2011

Fairmont Gold Concierge Supervisor

• Check-in and out the Fairmont Gold Concierge guests of the hotel.

• Make dinner reservations, confirm tours & excursions.

• Assign the guests rooms.

• Ensure that the guest’s needs are met.

• Take care of any other concierge request that a guest may have.

• Turn moments into memories for my guests.

SANDALS ROYAL CARIBBEAN RESORT & OFF SHORE ISLAND

Montego Bay P.O, St. James, Jamaica

November 22, 2006 – December 12, 2007

Trainee Food & Beverage Manager (areas trained in)

• Dining Room Supervisor

• Restaurant Manager

• Waitress/Cocktail Waitress

• Hostess

• Evening Duty Manager

• Cost Control Manager/Purchasing Manager

• Worked closely with the Director of Food & Beverage

SANDALS WHITEHOUSE EUROPEAN VILLAGE & SPA

Whitehouse P.O., Westmoreland, Jamaica

February 2005 – November 21, 2006

Wedding Coordinator

• Assist in planning over one hundred weddings per month ranging

from 4-150 persons.

SANDALS DUNN’S RIVER

Mammee Bay, Ocho Rios, St. Ann, Jamaica

January 2003 – February 2005

Wedding Coordinator

• Assist in planning over one hundred weddings per month ranging

from 4-150 persons.

July 2002 – January 2003

Guest Services Assistant

• Assist in flight reconfirmation, dinner reservations, guest questions

and queries, and returning guests.

April 2002 – June 2002

WORK EXPERIENCE – SANDALS DUNN’S RIVER

(Department trained Housekeeping, Bar, Kitchen, Guest Services, Weddings,

Human Resources and Public Relations)

SPECIAL ACHIEVEMENTS:

EDUCATION:

PERSONAL

DETAILS:

REFERENCES: The Month of June 2010 Employee of the Month

The Month of November 2009 Employee of the Month

The Month of October 2008 Employee of the Month

The Month of June 2006 Nominated Best Smile

The Month of October 2005 Nominated Employee of the Month

The Month of August 2005 Nominated Employee of the Month

The Month of June 2005 Nominated Most Environmentally

Aware

The Month of March 2005 Best Smile

The Month of February 2004 Best Smile

The Month of December 2004 Most Courteous

The Month of November 2003 Most Courteous

January 2012 – Present Butler Community College

• Pre Nursing Degree

2001-2002 Northern Caribbean University, Manchester, Jamaica

• Associate of Science Degree, Hospitality Management

2000-2001 Bermuda College, Bermuda

• Started Associate of Science Degree in Hospitality Management

1993-1998 St. Elizabeth Technical High School, St. Elizabeth, Jamaica

• High School Diploma

Date of Birth: April 29, 1980

Age: 31 years

Nationality: Jamaican

Marital Status: Married

Health: Excellent

Available upon request.

Contact this candidate