Resume Text:
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Address: **** ******** **
Bel Aire
Kansas *****
Telephone: (316) ***-**** (Home)
(316) ***-**** (cell.)
NADINE TIFFANY CROOKS
OBJECTIVE: To find a position that will allow me to utilize and further develop the skills and attributes that I have developed thus far in providing customer satisfaction. In doing so I believe patience, sensitivity and respect is a virtue to both customer and team members.
EXPERIENCE: FAIRMONT HAMILTOM PRINCESS
P.O Box 837 Pitts Bay Road, Hamilton, Bermuda
December 23, 2007 – June 17, 2011
Fairmont Gold Concierge Supervisor
• Check-in and out the Fairmont Gold Concierge guests of the hotel.
• Make dinner reservations, confirm tours & excursions.
• Assign the guests rooms.
• Ensure that the guest’s needs are met.
• Take care of any other concierge request that a guest may have.
• Turn moments into memories for my guests.
SANDALS ROYAL CARIBBEAN RESORT & OFF SHORE ISLAND
Montego Bay P.O, St. James, Jamaica
November 22, 2006 – December 12, 2007
Trainee Food & Beverage Manager (areas trained in)
• Dining Room Supervisor
• Restaurant Manager
• Waitress/Cocktail Waitress
• Hostess
• Evening Duty Manager
• Cost Control Manager/Purchasing Manager
• Worked closely with the Director of Food & Beverage
SANDALS WHITEHOUSE EUROPEAN VILLAGE & SPA
Whitehouse P.O., Westmoreland, Jamaica
February 2005 – November 21, 2006
Wedding Coordinator
• Assist in planning over one hundred weddings per month ranging
from 4-150 persons.
SANDALS DUNN’S RIVER
Mammee Bay, Ocho Rios, St. Ann, Jamaica
January 2003 – February 2005
Wedding Coordinator
• Assist in planning over one hundred weddings per month ranging
from 4-150 persons.
July 2002 – January 2003
Guest Services Assistant
• Assist in flight reconfirmation, dinner reservations, guest questions
and queries, and returning guests.
April 2002 – June 2002
WORK EXPERIENCE – SANDALS DUNN’S RIVER
(Department trained Housekeeping, Bar, Kitchen, Guest Services, Weddings,
Human Resources and Public Relations)
SPECIAL ACHIEVEMENTS:
EDUCATION:
PERSONAL
DETAILS:
REFERENCES: The Month of June 2010 Employee of the Month
The Month of November 2009 Employee of the Month
The Month of October 2008 Employee of the Month
The Month of June 2006 Nominated Best Smile
The Month of October 2005 Nominated Employee of the Month
The Month of August 2005 Nominated Employee of the Month
The Month of June 2005 Nominated Most Environmentally
Aware
The Month of March 2005 Best Smile
The Month of February 2004 Best Smile
The Month of December 2004 Most Courteous
The Month of November 2003 Most Courteous
January 2012 – Present Butler Community College
• Pre Nursing Degree
2001-2002 Northern Caribbean University, Manchester, Jamaica
• Associate of Science Degree, Hospitality Management
2000-2001 Bermuda College, Bermuda
• Started Associate of Science Degree in Hospitality Management
1993-1998 St. Elizabeth Technical High School, St. Elizabeth, Jamaica
• High School Diploma
Date of Birth: April 29, 1980
Age: 31 years
Nationality: Jamaican
Marital Status: Married
Health: Excellent
Available upon request.
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