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RIESHA RANSOM
***** ******** **** ** #*** • STAFFORD, TX 77477 • HM 281-***-****
OBJECTIVE
TO PURSUE A POSITION AS A CUSTOMER CENTER REPRESENTATIVE OR TELEMARKETER.
EMPLOYMENT
EQUITA FINANCIAL GROUP
CUSTOMER SERVICE REP. /TELEMARKETER
YEARS EMPLOYED 10/2004-9/2007
HOUSTON, TEXAS
RESPONSIBLE IN HANDLING INBOUND AND OUTBOUND CALLS, ANSWERING CUSTOMER COMPLAINTS AND QUESTIONS, SETTING UP NEW ACCOUNTS, AND COLLECTING PAYMENTS.
SOUTHWESTERN BELL
CUSTOMER SERV REP
YEARS EMPLOYED 1/2002-2/2004
HOUSTON, TEXAS
RESPONSIBLE IN HANDLING INBOUND CALLS, ANSWERING CUSTOMER COMPLAINTS AND QUESTIONS, AND SETTING UP NEW ACCOUNTS.
TDCJ-WAYNE SCOTT UNIT
CORRECTIONS OFFICER
YEARS EMPLOYED 09/1999-01/2002
ANGLETON, TEXAS
MAINTAIN CONTROL AND CUSTODY OF OFFENDERS.
EDUCATION
SANFORD BROWN INSTITUTE
YEARS ATTENTED 1/2004-10/2004
CERTIFICATE IN MEDICAL ASSISTING
HOUSTON, TEXAS
EXTENSIVE 900 HOURS, INCLUDING EXTERNSHIP, IN ENTRY LEVEL SKILLS TO ASSIST A PHYSICIAN.
EXTERNSHIP- QUEST DIAGNOSTIC
CURRENTLY CPR CERTIFIED
ALVIN COMMUNITY COLLEGE
YEARS ATTENDED 01/2000-12/2003
ALVIN, TEXAS
ASSOCIATES DEGREE-CRIMINAL JUSTICE
SKILLS
ONE OF MY STRONGEST QUALITIES THAT I POSSESS IS EXCELLENT PUBLIC RELATION SKILLS AND MY DESIRE TO HELP INDIVIDUALS. PROFICIENT WITH EXCEL AND MICROSOFT.
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