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CUSTOMER SERV REP

Location:
HOUSTON, Texas, 77477, United States
Salary:
10.00-12.00 PER HR
Posted:
September 21, 2007
Contact Info:
** ***-***-****


RIESHA RANSOM

***** ******** **** ** #*** • STAFFORD, TX 77477 • HM 281-***-****

OBJECTIVE

TO PURSUE A POSITION AS A CUSTOMER CENTER REPRESENTATIVE OR TELEMARKETER.

EMPLOYMENT

EQUITA FINANCIAL GROUP

CUSTOMER SERVICE REP. /TELEMARKETER

YEARS EMPLOYED 10/2004-9/2007

HOUSTON, TEXAS

RESPONSIBLE IN HANDLING INBOUND AND OUTBOUND CALLS, ANSWERING CUSTOMER COMPLAINTS AND QUESTIONS, SETTING UP NEW ACCOUNTS, AND COLLECTING PAYMENTS.

SOUTHWESTERN BELL

CUSTOMER SERV REP

YEARS EMPLOYED 1/2002-2/2004

HOUSTON, TEXAS

RESPONSIBLE IN HANDLING INBOUND CALLS, ANSWERING CUSTOMER COMPLAINTS AND QUESTIONS, AND SETTING UP NEW ACCOUNTS.

TDCJ-WAYNE SCOTT UNIT

CORRECTIONS OFFICER

YEARS EMPLOYED 09/1999-01/2002

ANGLETON, TEXAS

MAINTAIN CONTROL AND CUSTODY OF OFFENDERS.

EDUCATION

SANFORD BROWN INSTITUTE

YEARS ATTENTED 1/2004-10/2004

CERTIFICATE IN MEDICAL ASSISTING

HOUSTON, TEXAS

EXTENSIVE 900 HOURS, INCLUDING EXTERNSHIP, IN ENTRY LEVEL SKILLS TO ASSIST A PHYSICIAN.

EXTERNSHIP- QUEST DIAGNOSTIC

CURRENTLY CPR CERTIFIED

ALVIN COMMUNITY COLLEGE

YEARS ATTENDED 01/2000-12/2003

ALVIN, TEXAS

ASSOCIATES DEGREE-CRIMINAL JUSTICE

SKILLS

ONE OF MY STRONGEST QUALITIES THAT I POSSESS IS EXCELLENT PUBLIC RELATION SKILLS AND MY DESIRE TO HELP INDIVIDUALS. PROFICIENT WITH EXCEL AND MICROSOFT.