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Electrical Engineer Technical Support

Location:
Orlando, FL, 32826
Salary:
Negotiable
Posted:
March 24, 2012

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Resume:

Juan Mejias

**** ******* ******

Orlando, FL ****6

772-***-****

Positioning Statement

Electrical Engineer with more than 4 years of experience in the field of telecommunications, strong knowledge of (IP, Signaling, Roaming, SMS, MMS, Unix servers, GSM, UMTS and CDMA Network).

Education

Electrical Engineer (Communication field), 2007

Central University of Venezuela, Caracas, Venezuela

Employment History

Core Network Engineer, 2010 - 2011 / Telefonica Movistar, Caracas, Venezuela.

• Person in charge of design and configuration of Core Network platforms, third level O&M, in platforms such as Acision SMSC, MMSC, WAPGW.

• Roaming configuration and testing over Nokia GSM/UMTS/GPRS/3G Network, Tekelec STP, Lucent/Siemens. Experience implementing and maintaining more than 20 international roaming agreements

• Implemented 40 SMS/MMSC services and 3 IVR services, strong knowledge of the protocol SMPP and WAP/MMS.

• Worked with F5 Load Balancer in UNIX and WEB environment, using wireshark as primary tool for trace analysis.

Network Operations Center Specialist, 2008 - 2010 / Telefonica, Caracas, Venezuela.

• Responsible for monitoring and first level O&M of Movistar Core GSM/UMTS/CDMA Network, SMS/MMSC Network, Signaling Network and Data Network.

• Worked with OSS NSN, OSS M2000 Huawei, OSS RC Ericsson, HP openview, Netexpert, and Remedy.

• In charge of the solution of more than 100 major failures and the solution of periodicals minor failures in the former Networks.

• Periodical checking of the Network status and alarms.

Terminals Technical Support Engineer, Dec 2007 – Jul 2008 / Huawei Technologies Caracas, Venezuela.

• Responsible of the supervision and technical support for 7 associated workshops. Those workshops were in charge of the reparation, spare parting and revision of Huawei Terminal products, such as mobile phones, Broadband wireless cards, and video conference equipment.

• Periodical informs to show the workshops status.

• Imparted 7 trainings to the workshops and 2 technical presentations to support sales department.

Microsoft Office 2007-2010 Instructor, Dec 2008 – Oct 2010 / CITECI Corp. Caracas, Venezuela.

• Worked as Microsoft Office instructor teaching 8 Medium level trainings for Excel/Word/PP/Outlook tools

• 10 medium level Excel trainings.

Trainings Certificates

• LAN SWITCHING-Telefonica S.A. 2008

• PABX-Telefonica S.A. 2008

• Transmition Networks-Telefonica S.A. 2008

• Dedicated Data-Telefonica S.A. 2008

• Contractors certification-Telefonica S.A. 2008

• Nokia OSS-Nokia/Siemens. 2009

• Operation and Maintenance Eagle STP-Next Step/Tekelec. 2009

• MMSC 3.0 Basic Operation Course (BOC)-Acision. 2011

• CISCO MPLS- CTT Corporation. 2011

• Team Building-Huawei Technologies. 2008

• Microsoft Excel Mid-level-CITECI. 2009

• Microsoft Office mid-advance level-CTT Corporation. 2009

• Microsoft Office in Society Projects level-CITECI. 2008



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