DEBBIE HAGAN
Villa Rica, Ga. ****0
**************@*****.***
Profile
• Possess 3 years of college education at Georgia State University
• Proven ability to resolve conflict and negotiate with others
• Ability to direct complex projects from concept to completion
• Goal-oriented individual with strong leadership capabilities
• Organized, highly motivated, and detail-directed problem solver
• Ability to work in unison with team as well as independently
Skills
• Clerical
• Management
• Public-speaking
• Training/Teaching
• Multi-tasking
• Troubleshooting/problem solving
• Microsoft Office 2003
• Internet
Employment
CH Field Services, Co-Owner, March 2009-Present
A data collection company that consists of making field calls to deliver personal and confidential letters to debtors, get them on the phone with the client, update contact info, take pictures of collateral, and file reports.
Tile Pro inc. Owner, Sept.2007-2009
Created tile restoration company in it's entirety. Established clientele through cold-calling, marketing and networking. Trained employees and performed all aspects of physical labor. Maintain continuous customer relations with established customers.
Convergence Marketing Team lead for resets, April 2007-Sept.2007
Responsible for coordinating cosmetic and nail salon resets in a given territory of Rite Aid stores. Led a team of 3-4 in tearing down entire sets and resetting according to planogram. Followed up with reporting on-line in a timely manner. Was liaison for communication between store manager, personnel, and employer.
CSA Services Territory Manager, April 2006-Dec.2007
Vendor Representative for over twenty five companies of Fashion Bath for nine Lowes' stores. Responsible for maintaining fixtures and displays, performing resets, cut-ins, and setting product to planogram. Inspected return items and determined credit suitability, performed reports for all vendors each day via PDA, and then switched to personal laptop. Synchronized reports twice daily. Communicated effectively with store managers and staff, as well as customers, on all aspects of products. Trained employees on product knowledge. Supervised reset teams when assigned to my stores.
The Music Depot Store Manager, Jan.2005-April 2006
Managed all aspects of store as sole employee. Accountable for opening/closing, monetary transactions, inventory control, sales, marketing, customer complaints and returns. Increased sales by bringing in music instructor as well as students. Maintained cleanliness of store, assembled product and set up displays.
The Spitfire Grill Owner, 2004
Owned, operated and managed establishment. Responsible for all business decisions and marketing efforts.
The Chophouse at Turner Field Supervisor, 2002-2004
Supervised 20 employees. Managed customer relations, handled complaints, maintained quality and security standards. Accountable for monetary transactions; Responsible for opening/closing.
Classic Designs Interiors Warehouse Manager, Feb.2000-March 2002
Quality control inspection for all incoming/outgoing shipments. Accounted for all shipping/receiving/inventory and data entry; Supervised warehouse staff; Was responsible for implementing complete inventory relocation system which utilized space in a more functional manner.
Barley's Billiards Bartender 1997-1999
Customer service, interpersonal relations; Managed organized billiard activities, accountable for monetary transactions, inventory restocking.
Metro Wholesale Florist Co-Manager of Hard-goods 1994-1996.
Handled purchasing, inventory control, distribution, stocking, receiving, data entry. Sales, marketing, customer relations. Designed sales floor for various industry events, implemented new products.