STEPHANIE S MCCLINTON

832-***-****

Career Objectives

Seeking an entry-level position with a company that will capitalize on my knowledge and ongoing education attributes.

Summary of Qualifications

Type 50-55 wpm, trained on Microsoft Word, Power Point, Excel.

Work History

Nov 01, 2007 - Jun 01, 2009 Future Stars Child Development Center - Austin, Texas

Toddler Teacher

To care for toddler children ages 1 to 2. Providing a safe environment and constant supervision. I was in charge of feeding, changing children, and putting them down for nap. Coming up with art activities, singing song and reading books which taught children colors, numbers and their alphabet.

May 01, 2006 - Sep 01, 2007 Substitute Switch board - Austin, Texas

Substitute Child Care Teacher

Working at several different child care facilities in the Austin area. Caring for children from infant all the way up to preschool age. Providing a safe environment and constant supervision. I was in charge of feeding, changing children, and putting them down for nap. Coming up with art activities and singing song and reading books which taught children colors, numbers and their alphabet. .

Apr 06, 2005 - Nov 01, 2005 Texas Real Estate Commission - Austin, Texas

Administrative Assistant II

Answer telephone inquiries from agency customers. Keep current with TREC Rules/Act and licensing procedures. Assist with other assignments when necessary.

Sep 27, 2004 - Nov 19, 2004 Kelly's Services - AT&T Wireless - Austin, Texas

Customer Care Representative (temp)

As a Customer Care Representative I would assist incoming callers with questions on their cellular phone bills. I also would take payments over the phone, and set up new service. I also provided customers with help on technical issues, rendering special troubleshooting techniques.

Jul 02, 2000 - Jun 10, 2004 Austin Police Department - Austin, Texas

911 operator, 311 operator, Teletype, Dispatcher

As a 911 operator I answered several calls for emergency and non-emergency situations, using a cad system to enter precise information to ensure officers safety and prompt response for the complainant.

My responsibility as a 311 operator were to answer non-emergency calls and take police reports on criminal events that happened where the complainant was not in any immediate danger. I also transferred callers to correct departments and correct agencies.

My duties as a teletype operator were to run suspects for officers to check for any previous involvements with the Austin Police Department. I was also in charge of communicating with other police agencies in the U.S. threw the teletype system. I also was in charge of entering and taking out warrants and missing persons in the national NCIC/TCIC system.

As a Dispatcher, my responsibilities were to receive calls from both 911 and 311 operators and relay information to the officers for prompt and safe responses. I was also in charge of knowing where the officers were at all times.

Education

Jan 1999 - Nov 2009 Austin Community College - Austin, Texas

Education Level: 2 years college, technical or vocational school

Major: General Human Services

GPA: 2.7

Total Hours: 55.0

Graduated: No

Reagan High School - Austin, Texas

Education Level: High School Diploma/GED

GPA: 2.5

Graduated: Yes

Computer Skills

Typing Speed: 50 Words Per Minute

Language Skills

English

Driver's License

Class C - Standard Driver's License

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