RENEE SKAGGS

**** ********** ****

Los Angeles, California 90016

Phone: 323-***-**** home 323-***-**** cell

Email Address: p5in1i@r.postjobfree.com

OBJECTIVE:

To obtain a challenging position in a career oriented clinic or hospital utilizing my office and computer skills, and assist in efficient productive company operations.

QUALIFICATIONS AS A MEDICAL INSURANCE BILLER/CODER

Proficient in Medical Insurance Billing, Medical Terminology, Medical Coding, and Medical Transcription.

Hardworking, motivated, energetic, dedicated, and professional individual able to serve clients in a

conscientious and pleasant manner.

Outstanding oral and written communication skills.

Extensive knowledge of Data Entry 8000-9000 KS, inventory and telephone systems.

Strong ability to multitask, organized, disciplined and detail oriented.

Medical software knowledge: Medisoft, Medical Manager and Office Hours, CPT3-4 coding,

ICD-9 coding, CM1500 forms and UB92 forms; Microsoft Office, INDA system.

Can type 45-50 wpm.

I have experience and knowledge for Medical, Medicare all parts, Worker Comp, Trivcare and Private Insurance type.

EXPERIENCE:

Reliant Immediate Medical Clinic Los Angeles, CA

Medical Billing 10/18/11 to 11/22/11

Responsibilities include: Billing for medical and all commercial carriers, following up on unpaid

accounts or denying claims for their status, heavy data entry tasking, answering phones, filing,

faxing and copying documents.

Develop spreads for tracking claim checks for physicians.

Look up ICD-9 codes to verify if a code has been changed and enter deposited and updated patients'

demographics using the Medisoft system.

Verify Medicaid statuses using ePACES online system/answer calls 50-75 per day.

Bank of America West Hills, CA

Suspense Coordinator 04/2009 to 04/12/2010

Experience as a loan suspense coordinator; reviewed and cleared loan documentation for files sold to investors. Frequent interaction with clients to insure suspended files were cleared and purchased timely and accurately.

Responsible for document review and resolving defects on FHA/VA closing documents including notes, HUD, TIL, etc. Track post-closing activities in appropriate systems and databases, and provide informed and accurate responses to questions from clients and investors.

Skilled in post fund audit and compliance review for regulatory guidelines and ensure data reflected correctly in the servicing data base.

Clarified conditions and offer alternative ways for CLD customers to clear

conditions when possible. Collateral, Bailee Letter and Wire Instruction input.

Staffing for Hire Culver City, CA

Medical Biller Clerk 02/2009 – 3/2009

Brotman Medical Center

Reviewed patient bills for accuracy and completeness, and obtained any missing information.

Followed up on unpaid claims within standard billing cycle timeframe.

Performed daily backups on office computer system.

Followed the guidelines and be in compliance with local, state or federal laws and regulations.

Prepared, reviewed and sent patient statements.

Reviewed accounts for possible assignment and made recommendations to the Billing Supervisor, also prepared

information for the collection agency.

Biller Correspondence Inglewood, CA

Centinela Hospital Business Office 6/2008 – 1/2009

Trained a staff of 12 employees to updating patient’s insurance and payment information. Generated daily reports on the corresponding data entry for accounting accuracy and billing purposes. Review EOB to make adjustments and resubmit.

Coordinated direct to Insurance companies. Worked on special projects as assigned by Centinela Hospital Management and Team Leader, warranted account or medical claims.

Inglewood Medical Clinic – Marlon Farley, M.D. Inglewood, CA

Billing/Collections Manager 2/2007 – 5/2008

(Medical Billing)

Supervised 5 employees and supported the front office. Reviewed and maintained all patients files

for new registration, payments, insurance coverage’s accuracy. Monitored collection and billing activity throughout the Medi soft system. Heavy data entry and computer operations. Knowledge of ICD-9 and CPT for coding. Review EOB to make adjustments to patient account or medical claim. Answer up to 50-75 calls per day.

Full Spectrum – Countrywide Rosemead, CA

Loan Processor/Tax Technician II 05/2001 – 06/2006

(Loan Services)

Ordered appraisal, title flood certificates and administrated appraisal reviews. Processed closing agent

escrows gathered evidence of hazard insurance with FSLI, as lost payee. Ordered VOM, VOD, and VOE.

Research for payment of delinquent taxes. Updated tax information, note documents, mailing payments

to tax authorities. Outbound calls for bookkeeping to balance house owner escrow accounts.

Responded to inquiries made by third party mortgagor’s regarding real estate loans with Countrywide Home Loans in an accurate, courteous, and timely manner for high volume.

Applied loan knowledge and extensive expertise in the areas of taxes, collections,

foreclosures, insurance, assumption special loans, payoffs, and payment processing. Research and processing of returned checks.

Call Center 85-100 per day/Work in different department as needed.

Reliable Health Care Services Culver City, CA

Sr Administration for Radiology Dept 04/1998 – 02/2001

Worked at King/Drew Medical Center, typed reports, memoranda, and special projects. Technical order for equipment and related material for Radiology Department staff as requested. 10 keys by touch, bookkeeping and accounting.

Scheduled and coordinated meetings, received, handled, and transfer phone calls and messages within the department promptly

and courteously. Answer up to 50 – 85 calls per day.

Recorded minutes during executive meetings and transcribed audio with dictation of highly confidential and sensitive information. Monitored budget expenditures and reports variances. Performed other related duties as assigned. Medical Billing and correction.

Hospice Billing and scheduling.

Skills

Records Management and Call Center Experience (years-10+)

Medical Insurance

ICD-9 (International Classification of Diseases)

Claim Entry & Payment Posting

Medical Terminology

Insurance & Patient Aging

Team Building

Written & Verbal Communication Skills

Time Management

Problem Solving/ Call Center Experience up to 85-100 calls per day.

C-pap, wheelchairs Hospital Beds, Walk Aids, Power Mobility (Service and Rental as well)

Home Respiratory Equipment portable and home oxygen as required with claims examiner experience

Billing for Medical, Medicare Part A, B, C and D

Education

Los Angeles Business College Los Angeles Trade Tech College

Certification in Office Administration A.A. and Cert. In Computer Science

Los Angeles, CA 6/1979 Los Angeles, CA 6/1981

Los Angeles City College Everest College – West Los Angeles

Certification in Medical Terminology I, II, III Medical Biller and Coder Program

Certification in Medical Billing, ICD-9 & Coding Los Angeles, CA 11/2011

Los Angeles, CA 5/2008

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