Customer Service Manager
Resume:
Carleisha K Murry
Pine Bluff, AR
Mobile: 870-***-****
Email: p2mb8j@r.postjobfree.com
Objective: To acquire a career that exploits my communication, management, counseling and analytical skills to influence the target organization growth and bottom line profitability.
Education: The University of Arkansas at Pine Bluff, B.A. in Communication December 2008
Master of Science in Psychology December 2011, The University of Phoenix (online)
Work Experience:
Jefferson Comprehensive Care
June 2010 – Present
o Clinically Setting Case Management
o Transporting Clients
o One on One Counseling With Children and Families
o Organizing and Facilitating Monthly Support Groups
o HIV Testing and Education
o Youth Outreach and Adolescent Care
o Monthly Reporting and Presentation
Sears
September 2009-March 2010 Loss Prevention Detective
o Completing Daily Paperwork
o Watching and Monitoring Cameras
o Ensuring Customers Safety
Pine Bluff School District
January 2009-May 2009 Substituting Students K-12
o Assisting Teachers With Lesson Plans
o Peer Mediation
o Tutoring and Educating Students
$1 Jewelry Galore
October 2007-December 2008 Store Manager
o Successfully Managing 8 to 10 Employees
o Preparing Weekly Scheduling
o Processing Payroll
o Completing Daily Paper Work
o Customer Service
Chemical Stock Pile Emergency Preparedness Program (CSEPP)
March 2008-May 2008 (Volunteer Intern)
o Informing The Public Of Emergency Evacuation Plans
o Attending Safety Conferences & Workshops
o Writing Press Releases
o Creating New Safety Ideas
HIV-AIDS Peer Educator
August 2007-December 2008 (Volunteer)
o Informing Students On HIV-AIDS Prevention
o Public Remotes
o Aids Seminars
K Train 104.5
May 2007-August 2007 (Volunteer Intern)
o Performing On-Air Segments
o Writing Scripts
o Public Remote
Dollarway Middle School
August 2006-December 2006 (Volunteer Student Mentor)
o Peer Mediation
o After School Tutoring
o Creating New Learning Strategies
University of Arkansas at Pine Bluff
September 2005-September 2007 Office Assistant (Work-Study)
o Typing Letters and Memos
o Answering and Transferring Calls
o General Clerical Duties
General Skills: Proficient With Microsoft Outlook, Access, Internet, Word Perfect, Excel, Power Point, Word Processor, Microsoft Office XP, Phone Etiquette, Customer Service, Printer, Copier and Scanner.
References
Upon Request
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