*** ****** ********** **.
Duluth, GA 30096
A highly skilled, compassionate, empathic, and solution oriented professional. The innate ability to establish rapport quickly and build trust. Ability to interact and relate to individuals on all levels. Currently working on a master’s degree in counseling, with an emphasis on addiction.
Sound knowledge and experience with substance abuse, widely knowledgeable on relapse prevention and sobriety, immense ability to counsel clients with alcohol, drug, and other related problems, profound ability to instruct clients with new skills to overcome adversity.
University of Alabama 1998
B.S. in Human Environmental Sciences
Blackstone Paralegal Studies 2005
Argosy University Present
Master Degree Community Counseling
A Xerox Company, Atlanta, GA
2009 – 2011
Senior Litigation & Employment Paralegal
Managed EEOC and litigation claims dispositions. Directed intervention advisement, including transition and progress planning. Coordinated and implemented human resources processes, plans, programs and tools with business leaders to build and enhance capabilities.
•Provided investigation and management of Charges of Discrimination (EEOC, DFHE) including document gathering and review, witness interviews, research, preparation of Positions Statements and responses to Requests for Information, and preparation for Mediations;
•Assisted with and/or prepared accurate, detailed reports for Charges of Discrimination, DRP Mediations and Arbitrations and Litigation cases, Human Resources Certifications and Metrics;
•Worked effectively in a high volume/faced paced environment.
Southcoast Recovery Center, Dana Point, CA
2008 – 2009
Evaluated and held accountable twenty clients for an in-house drug rehabilitation center. Made sure all occupants followed the rules and regulations, attended all required meetings, and met with their counselors. In charge of random drug testing and the steps taken if a client failed.
Maintained charts and all clinical documentations (treatment plans/reviews, progress/group notes) on a daily basis;
•Worked effectively in a stressful environment; dealing with many different personalities;
•Counseled clients with alcohol, and drug problems;
•Handled all documentation and distribution of medications
•Identified and addressed patient’s negative behaviors;
•Counseled individuals and groups about alcohol and drug prevention programs;
•Participated and worked with clients using the 12-step program;
•Interviewed and advised clients and families in the areas of alcohol and drug abuse problems.
Affiliated Computer Services, Inc., Dallas, TX
Human Resources Workplace
2006 – 2008
Role supported approximately 900+ employees within the IT division - Corporate Headquarters;
•Applied broad knowledge of Human Resources practices in various functional areas: Benefits, Compensation, Employment Law and potential Litigation, Employee Relations, HRIS, Recruiting, Payroll, Workers Compensation, Security, and Training and Development;
•Provided counseling to employees and supervisors;
•Investigated employee complaints and complaints arising from the Ethics’ Office and Dispute Resolution Plan (“DRP”) and prepared investigative reports;
•With minimal or no supervision, managed charges of discrimination (EEOC, DFHE) including document gathering and review, witness interviews, research, preparation of positions statements and responses to requests for information, and preparation for Mediations;
•Conducted research and drafted documents for litigation cases, DRP Mediations and Arbitrations;
•Worked with investigators, business management, Human Resources, Ethics Office, internal and outside counsel and employees as needed on charges of discrimination, litigation cases, DRP Mediations and Arbitrations;
•Accepted a lead role for the implementation of Legal Compliance Online Training while maintaining reports/statistics;
•Coordinated departmental events.
Manager, Community Relations and Public Affairs
2001 – 2006
Implemented strategic communications plan for regional and national team goals through public affairs/community relations initiatives. Developed and implemented media strategies. Oversaw three employees and two students from the ACS’ “World to Work,” (mentoring program) coordinated through adopted schools.
•Built meaningful relationships with key public officials and community leaders.
•Created and established community relations strategies/activities as appropriate.
Employee Services and Community Liaison
1998 - 2001
Developed employee store on the Internet. Worked closely with Brunswick as an account representative to develop and implement the first annual Brunswick Days. Served as a representative to area public schools in coordinating corporate –wide philanthropy and donation initiatives with deans, principals and community liaisons throughout the district. Acted in collegiate recruiting events/job fairs, collaborating with the recruiting department to develop programs and strategies.
•Functioned as a community representative within multiple local Chamber of Commerce, North Dallas High School and A.W. Spence corporate boards.
•Implemented job shadowing experience throughout Dallas Independent School District (DISD)
•Coordinated Learn at Lunch series, inviting noted speakers and chief executive officers to address employees.
•Organized recognition programs, including the Hustle, Sunshine and employee of the month awards.
Processed payroll, employee status change notices and performance appraisals, managed direct deposits, established bank codes/pre-notes and entered information into Ceridian.
Microsoft Office: Word, Excel, PowerPoint. Westlaw. General accounting and payroll knowledge. Excellent communication skills (both written and verbal). Ability to handle difficult and sensitive/confidential assignments with minimal or no supervision. Very organized with prioritization skills. Exceptional proofreading ability. Able to function in a fast paced environment as a team player and dedicated employee.
Seminar Attendance and Training
Business Compliance, Legal Compliance, EEOC Technical Seminar, Ethics Training, The Litigation Paralegal, Employment Laws – California, The Human Resources Professional, and Various Roundtable Conferences
Leadership Dallas 2001, Paralegal 2005
References Available Upon Request
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