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Front Desk Representative

Location:
Lithonia, GA, 30058
Salary:
open
Posted:
May 21, 2012

Contact this candidate

Resume:

Kelly D. Greenidge

**** *** ****** **

Atlanta , Ga. 30268

oyreec@r.postjobfree.com

Dear Sir/Madam:

It is with great interest to submit my resume and other required credential for a position in your organization. I have extensive experience as a (COB) Medical Specialist, Medical claims approver, Credit Analyst and Refund Specialist. I have achieved a successful track record handling multiple projects and meeting all important deadlines.

I have demonstrated an ability in handling both routine and none routine tasks. I also have a successful track record handling sensitive confidential situation, within Corporate, Academic and Industrial settings.

I am confident that I can enhance the daily operation in your organization. Utilizing effective team work, communication and motivation can only lead to a positive outcome.

The salary requirements are negotiable and I am more than willing to discuss them at your convenience. I am looking forward to specking with you soon

Sincerely,

Kelly D. Greenidge.

Kelly D. Greenidge

2228 Harmony Lakes Cir

Lithonia Ga 30058

770-***-****/ 678-***-****

Kkg821 @ Yahoo.com

Objective: To work for an organization seeking to use my qualifications for the company’s growth, as well as the individual.

A dedication to accompany providing career growth and retirement is an objective worth striving for.

Work History:

5/2010-Current: Redlobster 1560 Dogwood Dr Conyers, GA 30013

Title: Waitress

10/2008 – 03/2010: Ista North America, 3655 North Point Parkway 250, Alpharetta, Ga. 30005

Title: Credit Analyst/ Refund Specialist/Utility Expense Management

• Appointed the responsibility of handling all in coming refund checks

• Creating an Excel Spreadsheet, as well as preparing correspondence in detail of refund checks and sending the checks out via FedEx to clients.

• Request all monies owed with substantial credit balances

• Entered batches of credit into the database (Energy Cap)

• Customers service all outbound calls to the utility companies, which carries high credit on their accounts

• Assisted the Director of Credit and Collection in Developing, enhancing and Maintaining Credit Review methodologies.

02/2008 – 06/2008: Risk Innovations LLC, 211 Perimeter Pkwy Center, Atlanta Ga.30346

Title: Administrative Assistant/ Receptionist

• Processed all checks, invoices, endorsements, mail, emails and faxes

• Entered all submission into the database, filing all processed work electronically

• Mailed out policies, Typed corresponding letters, set up new accounts and order supplies

• Handle incoming calls regarding cancelation, premiums, quotes and new business

• Distributed all mail to different departments.

03/2006 – 11/2007: Southwest Atlanta Hospital

Title: Administrative Assistant/insurance Verification

• Process Patient Payments and or Insurance cards for payments

• Entered into database patient information following HIPPA guidelines

• Responsible for effective resolution of patient accounts with insurance companies (e.g. third party, government, HMO, PPO and Commercial payers).

• Work closely and communicate effectively with insurance companies, government payers, hospital staff, physicians, patients and others to ensure timely billing and resolution of patient accounts

06/2004 – 03/2006: Axis Capital / Xchanging, 11680 Great Oaks Way, Alpharetta, Ga. 30005

Title: Underwriter Service Technician

• Formulated the submission in system according to established naming conversions.

• Updated submission in the systems based on changes from the underwriter.

• Established and sent acknowledgement, declination and prior letter to brokers.

• Researched for duplicate submission for same location.

• Maintain documentation according to established standard and procedures.

11/1990 – 11/2003: Group Health Inc. 441 West 34th Street, New York, NY 10001

Title: COB Medicare Specialist & Medical Claims Approver

• Processed Medical Claims for Payment (EOMB)

• Handle Customer Service inquires regarding (COB)

• Follow up on reimbursement payment.

• Call Center (incoming calls regarding claims status).

• Evaluated and approved all HIP claims.

• Correct HIP Claims As required for settlement.

• Checking Pre-Auth to apply correct DOS for claims to be paid.

• Follow up on various pending claims for finalization.

Skill:

• Data entry/ Keystrokes 7000 – 9000

• Windows XP, Exceed, Yardi, Microsoft Office Excel, Word, Outlook

• Call Center Customer Service

Education:

Springfield Garden High School, Queens, NY,

Diploma Award (6/83

References Upon request



Contact this candidate