Front Desk Representative
Resume:
Kelly D. Greenidge
Atlanta , Ga. 30268
******@*****.***
Dear Sir/Madam:
It is with great interest to submit my resume and other required credential for a position in your organization. I have extensive experience as a (COB) Medical Specialist, Medical claims approver, Credit Analyst and Refund Specialist. I have achieved a successful track record handling multiple projects and meeting all important deadlines.
I have demonstrated an ability in handling both routine and none routine tasks. I also have a successful track record handling sensitive confidential situation, within Corporate, Academic and Industrial settings.
I am confident that I can enhance the daily operation in your organization. Utilizing effective team work, communication and motivation can only lead to a positive outcome.
The salary requirements are negotiable and I am more than willing to discuss them at your convenience. I am looking forward to specking with you soon
Sincerely,
Kelly D. Greenidge.
Kelly D. Greenidge
2228 Harmony Lakes Cir
Lithonia Ga 30058
Kkg821 @ Yahoo.com
Objective: To work for an organization seeking to use my qualifications for the company’s growth, as well as the individual.
A dedication to accompany providing career growth and retirement is an objective worth striving for.
Work History:
5/2010-Current: Redlobster 1560 Dogwood Dr Conyers, GA 30013
Title: Waitress
10/2008 – 03/2010: Ista North America, 3655 North Point Parkway 250, Alpharetta, Ga. 30005
Title: Credit Analyst/ Refund Specialist/Utility Expense Management
• Appointed the responsibility of handling all in coming refund checks
• Creating an Excel Spreadsheet, as well as preparing correspondence in detail of refund checks and sending the checks out via FedEx to clients.
• Request all monies owed with substantial credit balances
• Entered batches of credit into the database (Energy Cap)
• Customers service all outbound calls to the utility companies, which carries high credit on their accounts
• Assisted the Director of Credit and Collection in Developing, enhancing and Maintaining Credit Review methodologies.
02/2008 – 06/2008: Risk Innovations LLC, 211 Perimeter Pkwy Center, Atlanta Ga.30346
Title: Administrative Assistant/ Receptionist
• Processed all checks, invoices, endorsements, mail, emails and faxes
• Entered all submission into the database, filing all processed work electronically
• Mailed out policies, Typed corresponding letters, set up new accounts and order supplies
• Handle incoming calls regarding cancelation, premiums, quotes and new business
• Distributed all mail to different departments.
03/2006 – 11/2007: Southwest Atlanta Hospital
Title: Administrative Assistant/insurance Verification
• Process Patient Payments and or Insurance cards for payments
• Entered into database patient information following HIPPA guidelines
• Responsible for effective resolution of patient accounts with insurance companies (e.g. third party, government, HMO, PPO and Commercial payers).
• Work closely and communicate effectively with insurance companies, government payers, hospital staff, physicians, patients and others to ensure timely billing and resolution of patient accounts
06/2004 – 03/2006: Axis Capital / Xchanging, 11680 Great Oaks Way, Alpharetta, Ga. 30005
Title: Underwriter Service Technician
• Formulated the submission in system according to established naming conversions.
• Updated submission in the systems based on changes from the underwriter.
• Established and sent acknowledgement, declination and prior letter to brokers.
• Researched for duplicate submission for same location.
• Maintain documentation according to established standard and procedures.
11/1990 – 11/2003: Group Health Inc. 441 West 34th Street, New York, NY 10001
Title: COB Medicare Specialist & Medical Claims Approver
• Processed Medical Claims for Payment (EOMB)
• Handle Customer Service inquires regarding (COB)
• Follow up on reimbursement payment.
• Call Center (incoming calls regarding claims status).
• Evaluated and approved all HIP claims.
• Correct HIP Claims As required for settlement.
• Checking Pre-Auth to apply correct DOS for claims to be paid.
• Follow up on various pending claims for finalization.
Skill:
• Data entry/ Keystrokes 7000 – 9000
• Windows XP, Exceed, Yardi, Microsoft Office Excel, Word, Outlook
• Call Center Customer Service
Education:
Springfield Garden High School, Queens, NY,
Diploma Award (6/83
References Upon request
Contact this candidate