SCOTT E. BURTON
owehmi@r.postjobfree.com
**** ********** ***** ****: 412-***-****
Pittsburgh, PA. 15241 Mobile: 404-***-****
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TALENT AND BUSINESS OPTIMIZATION EXECUTIVE
Values Based - Strategic Innovator – Team Builder – Customer Focused – Results Driven
Focused, collaborative and innovative Operations & Consulting Leader in start-up, turnaround, high growth, merger and international business environments. Success in creating winning competitive strategies and solutions, mobilizing cross-functional teams and implementing enterprise-wide “whole-systems” change programs, impacting top and bottom-line results.
COMPETENCIES
• Strategic Planning & Execution • Mergers, Acquisitions & Integrations
• Business Process & Operational Excellence • Alliance & Partnership Development
• Human Capital & Talent Management • Marketing & Sales Force Effectiveness
• Profit & Loss Management • Product Life-Cycle Management
INDUSTRY EXPERTISE
• Technology & Business Solutions • Utilities & Telecommunications
• Healthcare, Pharma & Medical Device • Consumer Products & Retail
• Professional Services • Manufacturing
• Financial Services • Oil & Gas
BURTON PERFORMANCE GROUP, INC., Pittsburgh, PA. 2008-Present
Business Advisor, Interim Operations Leader, Management Consultant, Executive-In-Residence and Executive Coach; helping companies, teams and individuals improve business performance.
WANTED TECHNOLOGIES CORP., Quebec City, Canada and NYC, New York 2007-2008
Leading source on hiring demand for clients in media, HR staffing, financial services and government, delivering enriched market research and improved advertising sales performance.
President, CEO / COO
Recruited to grow revenues and profits exponentially. Converted basic tech data vendor into a sales intelligence solution provider. Refreshed brand and website.
• Established new business roadmap:
o Segmented market / accounts and generated new sales through solutions selling and use of Customer Relationship Management (CRM) system. Implemented new sales processes, tools and metrics;
o Created single product suite and migrated to SaaS (Software as a Service) platform, reducing costs and improving performance. Sold end-to-end Hiring Demand Intelligence Solutions to Hearst, Lee Enterprises, Tribune and Cox, achieving over $1M in new sales;
o Built new revenue channels by negotiating preferred partner relationships with Salesforce.com, Dunn & Bradstreet and The Conference Board;
o Renewed agreements with large career sites e.g. Monster, CareerBuilder and Yahoo. Renewed all 9 clients from premier list of top 10 media companies to include Gannett, New York Times, McClatchy and Advanced Publications.
Overall Results: Increased revenues by 86% and earnings by 137% over prior year. Retained 84% recurring revenues in a rapidly deteriorating media industry.
SCOTT E. BURTON - Page Two
CLEAR PICTURE CORP., Halifax, Canada and NYC, New York 2005-2007
Private, global, survey-based feedback management and business solutions company.
President and CEO
Recruited to reposition, turnaround and grow the bottom-line. Transformed commodity data processor into a full-service, value-added solutions provider. Voting board member reporting to Chairman. Directed staff of 40. In final phase, worked with board of directors and investment bankers to sell company to strategic acquirer.
• Successfully reversed downward spiral:
o Developed new business strategy, plans, budgets and governance structure;
o Established tools, processes, metrics and reports to understand costs and substantially improve margins. Reset QA standards, increasing Client Satisfaction;
o Set up new Marketing function, refreshing the Clear Picture brand while creating direct solution selling capability to generate new sales and increase base client profitability;
o Led successful global launch of Total Survey Solution Portal;
o Introduced Alliance Partner Programs, significantly enhancing service offerings and establishing alternative revenue streams. Negotiated preferred relationships with marquee players: Mercer, Great-Place-to-Work, IBM and others.
Overall Results: Achieved turnaround. Grew global revenues by 46% and improved profitability from –30% to +10% in two years, the highest revenue and profit increases in company history. Instituted new Partnership Channels to contribute $1.2+M. Expanded margins by 50 points while driving Client / Partner Satisfaction from 79% to 93%.
DEVELOPMENT DIMENSIONS INTERNATIONAL, Pittsburgh, PA 2000-2004
Private, global human resources company specializing in talent management solutions.
Senior Vice President, Selection Solutions Global BU
Reported to CEO and COO. Charged with establishing strategic direction, defining market trends and identifying competitors. Managed 12 direct reports, leveraged 300 sales professionals in 70 offices and controlled $36M in annual revenues. Selected to serve on the Operating Board, driving enterprise-wide business planning, investment, operations and profitability.
• Repositioned, turned-around and grew this business unit:
o Conceived / developed Human Capital Management strategies. Additionally, cultivated channel partners / alliances and maximized client services, sales and delivery support;
o Aligned R&D, Marketing, Sales and Delivery Support resources and processes;
o Developed innovative strategy: improved product offerings and gained solid competitive advantage by bundling web-based products. Result: six Fortune 1000 early adopters;
o Led global launch of a web-enabled assessments and interviewer training tools;
o Created alternative revenue streams and enhanced offerings through Alliance Partner Programs with Microsoft, PeopleSoft, Taleo, Innovex, HireRight and FirstAdvantage;
o Drove major improvements to web services / solutions infrastructure. Instituted Best Practices and improved internal productivity.
Overall Results: Established organization as premier, web-enabled solutions provider for Global 1000 clients. Generated $9.6M in new product revenue with 70% margin and 15:1 ROI in two years. Increased margins of strategic outsourced staffing programs up to 65% represented by $1.7M in added profit. Garnered $4.2M in revenue through preferential partnerships and alliances. Drove increase in global revenues from $28M to $36M in less than four years.
SCOTT E. BURTON – Page Three
THE HUNTER GROUP, Atlanta, GA 1996-2000
Global business and technology consulting firm. Systems integrator for Peoplesoft, SAP, Lawson.
Director, Consulting Services (1998-2000)
National Practice Leader (1996-1998)
Established and launched new line of management consulting services with regional deployments. Generated revenues of $25M in valued-added services within the first three years of introduction.
ACCENTURE, Atlanta, GA 1993-1996
Formerly Andersen Consulting. Global IT, business strategy and management consulting firm.
Senior Manager - Change Management
Sold and delivered consulting engagements in telecommunications, financial services and consumer products industries, generating revenues of $3M - $4M each year.
GEMINI CONSULTING, INC., London, UK and Morristown, NJ 1983-1993
Formerly United Research. Global management consulting firm providing business transformation and operations improvement services.
Director (1991-1993)
General Manager (1987-1991)
Project Manager (1983-1987)
Recruited to lead client projects focused on improving marketing and sales effectiveness. Promoted to GM in Pan-European business start-up team responsible for 120 consultants. Upon return to USA, promoted again to Director, leading operations to attract develop and retain “world class” consultants in a high-growth environment. Responsible for $7M budget and team of 21 multicultural professionals. Also, led the full-scale integration of acquired companies.
PROFESSIONAL DEVELOPMENT / CERTIFICATIONS / LISCENSING
Selections: Solution Selling. Change & Strategic Leadership. Program Management & Systems. Leadership Assessment & Development. Financial Analysis & Management. Organization Change Management. Serving Leadership. PA Life & Health Insurance. FINRA Series 6 & 63.
EDUCATION
BS, Education; Post Grad: Behavior Change, Edinboro University, Edinboro, PA.
PROFESSIONAL AFFILIATIONS
Selections: The Enterprise Forum, Angel Capital Association, Pittsburgh Technology Council, International HR Information Management, TiE Pittsburgh, Blue Tree Allied Angels, Pittsburgh Venture Capital Association.