IT Manager, Project Manager, Business Analyst
Resume:
Robert Douglas
West Memphis, Arkansas 72301
********@*****.***
Objective: To secure a position in the Computer Technology field that allows me to utilize and enhance my computer skills to the fullest extent whereby contributing significantly to my employer’s operation.
Skills: Operating Systems: Windows 2000 XP Microsoft Vista
Applications: All Microsoft Office Suites, Remedy Client
Power quest Drive Image Acronis Dameware
Experience: Emerging Health Information Technology Yonkers, NY
Senior Systems Programmer September 2000 to August 2010
Provided supported 1400 workstations.
Deploy workstation throughout the organization
Troubleshoot Pc related hardware and application issues.
Used Dameware and Zen works to remotely resolve user application and network issues.
Configure and troubleshoot network printers.
Maintain and update device inventory using Remedy.
Provided documentation detailing all helpdesk tickets
Corporate Computer Solutions Harrison, NY
Consultant Dec 1998 to Sept 2000
Imaged computers for Montefiore Medical Center.
Troubleshoot and maintained Network printers.
Troubleshoot and provided solution for any application related issues.
Configured and deployed workstations in a domain environment.
Education: The Business College of Westchester Associate Degree
Computer Systems for Business Applications
Berkeley College Certificate
MSCE
References: Available upon request
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