MELISSA VANTHOURNOUT

586-***-**** • ovk41j@r.postjobfree.com

SKILLS:

Proficient in MS Word, Excel, PowerPoint, Access, Outlook

Proficient in iCIMS Human Resource reporting tool

Excellent written & verbal communication skills

Extremely detail-oriented

PROFESSIONAL EXPERIENCE:

VisionIT - Detroit, MI

May 2004 - present

Senior HR Generalist

• Provide support to the 400+ contracted staff in all HR areas and assist ensuring their experience with VisionIT is exceptional

• Assist in developing and maintaining personnel procedures

• Manage purchase orders/SOW’s, work with vendors to resolve issues

• Interface with vendors/clients/candidates/employees on a daily basis

• Compile customer service statistics including metrics, performance survey results and exit interview data

• Manage (2) HR Coordinators

• Process payroll for all contracted staff

• Conduct new hire orientations

• Liaison for employee benefit assistance including medical, dental, vision, std, ltd, life

• Review completed background checks and drug screens for client compliance

• Complete all new hire and termination paperwork

• Maintain iCIMS database tracking candidates & open positions

• Maintain and analyze internal recruiting profit/loss data

• Run executive reports as well as ad hoc reports

• EEO tracking and reporting

• Represent and attend HR related seminars

• Coordinate and attend unemployment hearings

• Track and manage time off including FMLA

General Motors – Contracted through Kelly Services - Pontiac, MI

June 1999 - May 2004

Executive Administrative Assistant/Business Analyst

• Maintain chief engineer’s and director’s calendars

• Track employee hours/absent time in Time Keeping System (TKS)

• Obtain new equipment/set up phones for new employees

• Prepare graphs, presentations, and documents

• Schedule meetings

• Make travel arrangements for department

• Maintain MS Access database for engineering hotline cases

• Work with customers/dealers to resolve specific engineering questions

• Department contact for computer software questions/training

• Update/Maintain status of parts & work orders in Part Description System (PDS)

• Analyze status reports with design leaders

Oncology Reimbursement Services - Macomb, MI

May 1997 – June 1998

Office Clerk

• Run and distribute insurance reports to billing staff

• File reports and other various documents

• Scan insurance receipts and invoices

• Develop computer filing structure

Movie Warehouse - Macomb, MI

August 1996 – May 1997

Assistant Manager

• Supervise employees

• Delegate responsibilities

• Balance daily earnings reports

• Balance registers

• Make weekly deposits to bank

• Resolve customer issues

EDUCATION:

Walsh College Troy, Michigan

B.B.A, Majors in Computer Information Systems June 2004

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