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Customer Service Administrative Assistant

Location:
Johnston, SC, 29832
Salary:
12.00
Posted:
April 20, 2012

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Resume:

LaTasha M. Williams

PO Box ***, Johnston, SC ****2

803-***-****

803-***-****

otukrn@r.postjobfree.com

Objective To utilize my excellent customer service skills, organizational skills, and business practices in a professional business atmosphere. I am also looking for a thriving position that I may grow in professionally.

Professional Skills

• Microsoft Access

• Microsoft Excel

• Microsoft Word

• Microsoft PowerPoint

• Data Entry

• Audits

• Filing

• Typing

• Detailed oriented

• Confidentiality

• Computer Skills

• Accounting Skills

• Record Keeping

• Self Starter

• Compliance Procedures

• Organizational Skills

• Quick Books

Education

Associates of Science in Business Administration

Piedmont Technical College Online (currently enrolled)

Graduation: May 2013

High School Diploma

Aiken Academy, Aiken, SC

Graduation Date: 1996

Employment Skills

• Developed ability to work in a fast-paced atmosphere

• Ensured that phone calls were directed appropriately

• Provided information to inquirers about the program (location, services)

• Greeted all visitors, staff in appropriate manner

• Typed memos, correspondence, and reports

• Cash Handling Experience

• Handled all Accounts Payable Reports

• Processed All Referrals

• Handled all patient records (setting up, breaking down, and auditing)

• Handled all compliance issues regarding patient records

• Handled all delinquent accounts to ensure payment

• Collected all mileage and timesheets from staff

• Maintained updated of all policy manuals

• Conducted Foster Parent Trainings

• Maintained All Monthly Spreadsheets and Reports

• Handled All New Employee Orientation and Forms

• Trained All New Hires on Policies and Procedures

• Received, Sorted, and Distributed all mail

• Maintained Up-to-Date Records on Clients

• Data Entry of Employee Records

• Assist in the Auditing of Reports, Employee Verification

• Maintain Excellent Customer Relations and Rapport

• Diplomatically Resolved Client/Employee Complaints on daily basis

• Maintain Accurate Employee Confidential Information in Employee Files

• Answered phones, takes and relays messages in a professional and timely manner.

• Scheduled patients for services to assure their treatment goals are met

• Payroll Functions and sending to ADP to process

• Reconciliations, Month-End, Year-End, and Audit Preparation

• Communicated with patients clearly explaining the clinic’s practices for insurance, co-payments, and scheduling appointments.

• Called insurance companies before each patient’s first visit to verify their insurance coverage.

• Perform the day-to-day efficient operations of various departments and any other tasks as assigned

• Performed other office support work for staff as needed.

• Auditing of Records

Employment History

Administrative Assistant, Enlow Trucking LLC, Johnston, SC

Records/Billing Specialist, Georgia Safe Therapeutic Foster Care, Augusta, GA

03/08 – 05/11

08/06 – 03/08

Billing Assistant, Gansel E. Bryan, MD, Aiken, SC 10/05-02/06

Admissions Coordinator, University Hospital, Augusta, GA

Patient Registration, Edgefield County Hospital, Edgefield, SC 05/03-10/04

02/01-08/02

References Available Upon Request



Contact this candidate