Jonna “Dee” Blackwell

** ***** ****, **************, ***** Carolina 28792

(Cell) 828-***-**** orthap@r.postjobfree.com

Profile

Customer Service

Detailed- oriented

Computer literate

Effective Communicator

Patient and Helpful

Reliable

Effective Listener

Good Telephone Skills

Approachable

Relevant Experience

Office Manager

Managed patient flow, Answered Phones, Scheduled Patients, and Took co-pays/payments.

While Multi-tasking I’m able to assist with patient flow concerns.

Able to Learn quickly any data base systems and payment system.

Flexible and have ability to adapt to change and a fast paced environment.

Experienced in working in a Primary Doctor Care setting as a Front Desk Coordinator.

Was able to work with multiple programs to get there benefits for Chiropractic Services and filed the insurance for patients.

Retail Sales Associate

Greeted Customers

Called Insurance Companies to find out their Insurance Benefit for Vision, and Filed that Benefit for the Patient.

Helped Patients by Showing, Recommending, and Explaining the Features of glasses and helping them with their Benefits of the Glasses.

Office Coordinator/Bookkeeper

Performed Clerical & Administrative Duties for which I had to work closely with all of the Managers on daily basics.

Assisted with Financials and Offered Support in a Positive Manner with Co-Workers.

Reconciled and did the Bank Statements.

Trained at another store for stocking, etc. for the New Store for which is now in Hendersonville, where it helped me to Train New Employees setting up the store and in seeing what employees would be a good candidate to work for the company. Promoted to the Office Positions after a week of the store being open for which at that time the Manager saw that I could be trusted in responsibility of the running the office.

Employment History

Dr. Roger Freed, Chiropractor Office Manager 2012

212 South Grove Street

Hendersonville, North Carolina 28792

828-***-****

National Vision, Inc. Retail Sales Associate 2005-2012

250 Highland Square Drive

Hendersonville, North Carolina 28792

828-***-****

Big Lots Office Coordinator/Bookkeeper 2004-2005

204 Thompson Street

Hendersonville, North Carolina 28792

828-***-****

Henderson County Public Schools 1999-2004

Head Custodian & Food Service Assistant

414 4th Avenue West

Hendersonville, North Carolina 28792

828-***-****

Education

Penn Foster Career College Study Emphasis:

925 Oak Street Medical Billing & Coding

Scranton, P.A. 18515

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