Project Manager Engineer
Resume:
Dee Rounsaville, Jr.
** *** ***** **. *******, Texas 79602
******@*****.***
PROFESSIONAL SUMMARY:
• Accomplished, resourceful Sr. Intel Systems Engineer/ Administrator with Management Experience, 17 years of IT Service and technical support within diverse environments such as Government, Mass Product Production, Financial, Production and Disaster Recovery Data Centers.
• Expertise in hardware configuration and repair/software configuration, maintenance for environments including 10,000+ workstations and 2000+ servers), problem resolution and Help Desk support. Consistently recognized for exemplary end-user training, quality, service and exceeding specified job scope and Management Expectations to meet organizational goals.
• Proactive in learning new hardware/software technologies and applying them effectively in the workplace.
• Demonstrated ability to accurately assess technical challenges and transform creative ideas into workable solutions.
• Instrumental in service delivery, training and process improvements.
• Committed to responsive user services/training, approaching all support issues with patience, flexibility and a soothing desk-side manner.
• Thorough, dependable and enthusiastic contributor, with a "Make It Happen" attitude; always delivering on commitments.
TECHNICAL SUMMARY:
Operating Systems:
Novell Netware Servers (3.x and 4.x), Windows 9x, NT Server, Windows NT WS 4 and 3.51, Windows Server 2000, 2003and 2008 w/ and w/o SCCM, Windows Server 8 Beta, Windows XP Professional and 64 Bit, Windows Vista all versions, Windows 7, Windows 8 Beta, Redhat Enterprise Edition all version. Linux, Ubuntu Linux, Suse Linux Enterprise Server, VMware ESX & ESXi 4, 4.1 and 5, VMware Workstation & Server
Database Technologies
Microsoft Access All Versions, Crystal Reports, Paradox, Lotus Domino, MY SQL, Microsoft SQL Server thru 2008
Enterprise Applications
Remedy up to 7.6, SAP R/3 General, SAP R/3 Manufacturing, SAP R/3 Materials Management, SAP R/3 Sales and Distribution, IBM AS/400 –Gen. Administration, Real Vision Imaging “RVI”, MicroStrategy "DART", Teradata, Informatica, and IBM
Storage Hardware and Software
Brocade, Mcdata, Qlogic, EMC, IBM/Netapp, DataCore SanSymphony
Storage Platforms
EMC "Celerra, Celerra NX4, VNX Series, Symmetrix VMAX 10K/20K, Isilon, DataDomain, Teradata, IBM/NetApp
Network Management:
Network Administration, Network Analysis, Network Architecture and Design, Network Configuration
And Implementation, Network Diagnostics and Monitoring, Network OS Installations and Upgrades
Network Voice and Video Services, Network Email, Internet Security
Network Protocols &Topologies
DHCP, Ethernet, Fast Ethernet, FDDI, IPX/SPX, NetBEUI, TCP/IP V4 V6, Token Ring
Storage Protocols
iSCSI, Fiber Channel, network-attached (NFS), and Fibre Channel over Ethernet (FCoE)
Also FC Installation, Testing and Repair
File Systems
NTFS, FAT, FAT32, HPFS, NDS Novell Directory Services, NFS Network File System
Web, Application& Messaging Servers
Lotus Domino Server, Lotus Notes Clients all Ver., Microsoft Exchange, 2000 and 2003, Microsoft IIS, Microsoft Outlook, ASP scripting, Some PHP scripting
PROFESSIONAL EXPERIENCE:
Lowe’s Corporation – Remote Data Center
San Antonio, Texas
Position/Title: Intel Systems Engineer / Virtual and Physical
January 2011 – March 2012
• Installed, configured and maintained Windows 2000, 2003 and 2008 Servers.
• Install and configured CommVault® Simpana®, FDR Upstream and Symantec Backup,
• Built and Implemented Lowes’ First Proof of Concept HP Insight and IBM Systems Monitoring. Lowes Data Centers Until last year had never had hardware monitoring until I voiced my concerns and there was a small string of hardware failures in both data centers with some older DL380 Servers, any monitoring system at all could and would have prevented those failures. Then I was given the green light and permission to build the POC designed by myself and HP. Lowes’ FIRST EVER Data Center monitoring system for Intel based servers.
• Covered MS security patching and upgrades when remote patching failed, also handled all adds moves and changes with server OS’s, SAN Storage and physical relocation.
• Global Technical Support for virtualization technologies as VMware vCenter 2.5, VMware ESX ESXi 3.5, vCenter 4, ESX - ESXi 4, vCenter 4.1, ESX ESXi 4.1 vMotion, HA; physical to virtual migrations (P2V) and standardization of Virtual Machines with templates.
• Install and Configure ESX/ESXi 3.x, 4.x & 5.0 Server through iLO/DRAC/RSA.
• Virtual Center 2.5, vCenter 4.x/5.0 Installation and Configuration.
• vCenter Data Base Installation and configuration using MS SQL 2005 Express/Standard and MS SQL 2008
• In-depth use and design of IP networks, Sub Nets/Sub-Netting, VPNs, vLAN, Network routing, firewalls and switching.
• Storage Configuration via FC SAN and NAS iSCSI software for VMware virtualization as well as physicals.
• Troubleshoot ESX Server and Virtual machine related performance issues.
• Creation and management of virtual machine.
• Guest Installation and Customization.
• Troubleshooting/Break/Fix, Add, Move Change and Physical to Virtual Conversions, of Windows 2003/2008, Red Hat Enterprise Linux, Suse Enterprise Linux and Ubuntu virtual machines.
• ESX and Virtual Machine patch deployment using Update Manger & Update Manager Download Service.
• Resolve customer technical issues through diligent research, replication and troubleshooting.
• Most Importantly in any environments I strive to keep the clients updated about the progress on their issues and support tickets.
• Provide detailed documentation about the problem description and the actions taken to fix the issue in Remedy and Proprietary DCRS “Data Center Request System”
• Provided Break/Fix, Add/Move/Change support for Lowe’s BI environment that contains the industry’s leading technology from Micro Strategy, Teradata, Informatica, and IBM.
• Worked as San Antonio Lead on the IIS 7.5 Conversions.
• Designed and Constructed the Backup/ Fault-Tolerance and load balancing system for the new Lowes Microsoft Exchange Server 2010 Email system for the entire Corporation using, 16 DL580 G7’s, 10GBps Nexus LAN Backbone and NetApp 8GBs FC SAN storage consisting of 356,000 GB of storage space.
IBM Team for Texas Project – with Artech Information Systems
Austin, Texas
Position/Title: Sr. Intel Systems Administrator local and telecommuting
July 2010 – Dec 2010
• Installed, configured and maintained Windows 2000, 2003 and 2008 Servers.
• Install and configured Tivoli Backup, System Monitor etc.
• Install and configuration of Norton SAV and Endpoint on state servers.
• Managed code moves adds, and changes for the State Texas Agencies.
• I had all Clarence and ID’s for all Texas State Agencies including but not limited to the TDCJ, MHMR, TXHHS, Texas Parks and Wildlife, TDA, TXDot Etc.
• Handled day to day user administration and IIS administration.
• Handled Test to prod Code moved for IIS and Oracle for many agencies.
• Handled administration of VMware Servers and also covered MS security patching and upgrades, adds moves and changes.
• ESX and Virtual Machine patch deployment using Update Manger & Update Manager Download Service.
• Global Technical Support for virtualization technologies as VMware vCenter 2.5, VMware ESX ESXi 3.5, vCenter 4, ESX - ESXi 4, vCenter 4.1, ESX ESXi 4.1 vMotion, HA; physical to virtual migrations (P2V) and standardization of Virtual Machines with templates.
• Install and Configure ESX/ESXi 3.x, 4.x & 5.0 Server through iLO/DRAC/RSA.
• Virtual Center 2.5, vCenter 4.x/5.0 Installation and Configuration.
• vCenter Data Base Installation and configuration using MS SQL 2005 Express/Standard and MS SQL 2008
• In-depth use and design of IP networks, Sub Nets/Sub-Netting, VPNs, vLAN, Network routing, firewalls and switching.
• Storage Configuration via FC SAN and NAS iSCSI software for VMware virtualization as well as physicals.
Directors Investment Group
Abilene, Texas
Position/Title: Sr. Systems Administrator/ Network Engineer
December 2000 – May 2009
• Include handling all IT/Technology purchases from Specifications to the negotiation of price to final delivery. Install and configure Windows2000, 2003 and 2008 Server based network.
• Projects from Such as Migration from NT4, to Windows 2000 Server Active Directory, Migration of Windows NT Workstation Environments to windows XP then Started test/DEV implementing Windows 7 late in my time at FDLIC.
• worked on team that built in house spam filtered email/Internet solutions using Lotus Domino Server in an AS400 Server environment.
• Handled minor Lotus Notes mail and database administration that based on our AS400 later migrated to Redhat Linux server in 2008.
• Handled administration of all Servers and also covered MS security patching and upgrades, adds moves and changes and performance issues.
• Lotus Notes administration of scan mail by trend micro and the Watch Guard spam screen.
• My team Installed configured and maintained our three WatchGuard firewalls.
• Did all administration of all above mentioned operating systems/Servers.
• Setup and Maintenance of 3Com, WatchGuard and Cisco products including but not limited to hubs, routers, VPN’s, firewalls and switches.
• Telecom Setup, install and administration using Lucent/Avaya Products.
• Some AS400 administration and Programming in LANSA. Also did some Embedded Visual Basic Programming for Windows CE devices.
• Managed Projects and contracted with vendors for equipment, cabling and other hardware installations.
• Managed Network, software deployments/ updates and PC’s with the use of Intel LANDesk.
• Managed personal and computer technicians' daily workloads and assigned tasks to the team and myself for Workstation/Printers/Server/Cabling repairs and other issues as they arose.
Coca Cola Enterprises, Inc. Production Facility
Abilene, TX
Position/Title: Sr. Technical Manager / Regional Systems Administrator
Network Engineer
December 1997 – December 2000
• Novell Server/Client administration and support of all PC’s including user and desktop support on Compaq/IBM machines and HP, Compaq and IBM Servers, including, local Lotus Notes administration, All Microsoft applications, SAP Administration/Configuration/Client Installs, Lotus Notes client installations and configuration – Database Creation, Installation and Maintenance of Cisco routers, Visual, Larscom and Paradyne CSU/DSU's, T1 and ISDN configurations, administered and installed many Windows NT/2000, and Novell file servers.
• Project Manager on the Windows NT/Novell to Windows server 2000 Rollout/Migration from Novell and NT4 for West Texas.
• Handled on call 24x7 support for the West Texas region.
• Install and Maintain Citrix Winframe clients, FoxPro DB Admin, Cummins Cadec, SAP and Remedy. Also supervised up to 6 computer field technicians in their day-to-day activities.
• Handled yearly project scheduling and budgeting for my region. Also maintained all machine inventory and software inventory via Intel LANDesk.
• Consulted with outside vendors and negotiated contracts for services and hardware.
Texas Boll Weevil Eradication Foundation "USDA"
Abilene, TX
Position/Title: MIS Director
January 1995 - August 1997
• Built an infrastructure form the ground up installed and managed 21 Novel 4.11 File servers. Installed/managed the WAN for those servers which were in about 10 cities across Texas.
• Oversaw all new network design and implementations in the field offices and headquarters. Also managed 5 Zone computer technicians in their day-to-day activities.
• Wrote and maintained numerous State Billing Databases in MS Access, Wrote technical and user Documentation for custom applications.
• Conducted statewide training classes for our field managers in computer use and custom software applications.
• Managed all budgeting aspects for the entire states IT Department. “The states MIS budgeting had to be for two years at a time for government “USDA” funding reasons.”
EDUCATION:
Information Technology
Devry Institute of Technology
GPA 3.45
Studies focused in application development, IT project management, technical planning, and business case analyses. Created working prototypes for numerous Networks and Servers
Computer Information Systems
Texas A&M University
GPA 3.67
I specialized in Human Interface Design and Computer Networking areas. Contributed to team projects, created simulated real-world scenarios and problems then developed resolutions. I Served as Teaching Assistant in 3 classes, responsible for grading, group network labs, and one-on-one tutoring.
Still pursuing my education at this time…
TRAINING:
Comp USA
Course Name: MSCE + I
Certificate Earned: Retired Certification
Date Completed: October 1999
Northern Telecom
Course Name: ACS Install and MGMT.
Certificate Earned: ACS Install and MGMT.
Enrollment Status: Graduated
Date Completed: February 1999
Map Info Corp.
Course Name: Map Info v.4x GIS Software
Certificate Earned: Map Info v.4x
Date Completed: May 1996
MapInfo Corp.
Course Name: Map Basic & Map Basic Advanced Programming
Certificate Earned: Map Basic Advanced
Date Completed: September 1995
VMware ESXi and Vsphere 5
Course Name: VCP 5
Certificate Earned: Studying to obtain this Certification in 2012
Date Completed: Jan-March 2012
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