Telecommute InbounDd

JENNIFER DENIECE HURST

**** *** ******* ***, *********, Florida 32505

270-***-**** • **************@****.***

Summary

• Highly Organized and Detail Oriented

• Strong Customer Service / Communication Skills

• Excellent Speaking Skills/Business Telephone Etiquette

• PC Knowledge All MS Programs/Intermediate Typing Skills

• 3+ Experience Retail/Sales/Customer Service/Office-Front Desk Reception Skills

• Cashier/Cash Handling Exp.

PROFESSIONAL EXPERIENCE

Albertsons Grocery • Pensacola, Florida 32526 • May 2007-August 2008

-Cashier/ Customer Service Desk

Operate/ Handle All Cash and Credit Card Transactions

Balanced Cash Draw at Close of Shift

United States Army • Pensacola, Florida 32526• September 2009

-92A (Automated Logistic Specialist)

WEST/AT&T • Pensacola, Florida 32526 • Jan-2010-December 2010

-AT&T Customer Service Representative

Performed queries in Multiple Databases

Handled All Cash/Credit/Check Transactions

Answered Inbound Calls in Support Of Customers’ Needs

Reviewed And issued Audits on Account information and process/Account Management

Adhered to Government monetary regulations

Carry out all Office Related Errands

PCF- • Pensacola, Florida 32505 • March 2011

-Customer Service Rep. (Temporary Placement-4 week Assignment)

ROSS • Pensacola, Florida 32505 • June-2011- Present

-Cash Office/Cashier/Customer Service Desk

Managed All Store Tills, Collect All Cash In Store to Prepare For Bank Deposits Etc

Handled All Cash/Credit/Check Transactions

Answered Calls in Support Of Customers’ Needs

Assist Customers With Returns and Purchases

Carry out all Office Related Errands

EDUCATION

Pine Forest High School, Pensacola Florida

High School Diploma, May 2009

Pensacola State College/ Pre-Pharmacy March 2011-Still In Progress

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