SUMMARY:

In-depth healthcare expertise with * years experience in business process consultation and implementation of Health care applications of which 3 years in Epic modules.

Strong track record of analyzing Business requirements, specifications and the functionality of healthcare software to develop workflows that meets the requirements.

Good Understanding in the following Epic modules.

Epic-RX

Epic care Inpatient

Epic-Bridges

Implementation, Configuration by Design, Build, and Validation in healthcare software applications.

Good knowledge in Epic-RX utilities and Batch scheduler templates.

Thorough understanding of the Medication administration, Medication scanning setup, scheduling and billing processes for the revenue cycle and patient flow throughout the clinical process.

Documentation of Process design flows, Technical designs and Functional designs for Epic transactions.

Involved in building of the Medication (ERX) ,frequency master file (EFQ) ,Security classification Master file (ECL) and Profile master file(LPR) .

Rx icon set up on the MAR and validation setup of pharmacy in Basket pools. Assign security points to the appropriate users.

Analyzed, recognized the business process flows and structures.

Designed and institutionalized Customer facing Scorecards and applied Visual Management Concepts. (Tools: 5S, Visual Management).

Complete understanding of Requirements for software/hardware utilized in the business aspects of hospitals, clinics, and physician business operations.

Interface and conversions from client legacy systems to Epic’s suite of products.

Studied the business processes and proposed the ‘To be’ situation.

Developed and maintained technical support procedural FAQ, Knowledge Databases and Trained End-users for implemented work flow.

Involved in preparing Blue Print of the project.

Testing & Implementation experience in hand Designs, Build Validations (DBV), workflows .

Maintained end user’s account information with Administrative rights, security and systems groups.

Software Skills:

Languages : C, .Net, XHTML,CSS, JavaScript, SQL, Unix/Linux, Shell

Epic Modules : EpicRX, care Inpatient, Bridges

Testing Tools : QTP, Load Runner, GUI (VB. 6.0), UAT

ERP : SAP Healthcare Modules,

HealthCare Packages : IDX-Flowcast and McKesson,

RDBMS : Oracle 11i and MS_SQL, MS Access.

Server & Software : Proxy Server ,MS SQL Server 6.5, Exchange server client,

Outlook , Lotus Notes , MS-Office, Antivirus.

Education :

· Bachelors Of Sciences

PROFESSIONAL EXPERIENCE:

Cleveland Clinic, Ohio Dec 09 - Current

Epic-RX Consultant.

Analyzed business process and functional requirements to develop business cases, provided client support during client system development and implementation.

Developed and maintained service level agreements.

Built and edited Smart Phrases and Smart Lists. Built System list by configuring the security based on user role.

Set up MAR activity, Weight based dosing, Order reconciliation navigators.

Configured Clinician order activity, Multi step order entry, order verification, and Interaction alert set up.

Created custom labels for Medication (ERX) administration.

Import and export of data into various master files.

Built Dose rule editor and Edited imported rules.

Configured Homepage activity and maintained facility settings.

Set up and Managed ADS console Management.

Built and maintained EAF, ERX, NDC, NDG, and MAR master files.

GE Healthcare, Madison, WI April 09 - Dec 09

Epic Pharmacy Interface Analyst.

· Documented the Process design flow, Technical ,Functional designs and Tested the Epic transactions.

· Designed, developed and maintained the following 4 interfaces.

1. Epic RX Outgoing to Pyxis (ADS)

2. Pyxis to Epic RX incoming.

3. Pyxis console management Incoming.

4. Master file change notification to Pyxis.

· Gathered the Business requirements and GAP analysis.

· Developed batch jobs for error reporting.

· Identity map , Import and export of Data into Master files ERX, NDC and NDG.

· On Call-Support (24/7) for Interface monitoring and trouble shooting of errors.

GE Healthcare, Madison, WI Jan 08 -March 09

Epic Interface Analyst.

Documented the Process design flow, Technical ,Functional designs and Tested the Epic transactions.

Gathered the Business requirements and GAP analysis.

Responsible for the implementation, support and maintenance of Epic interfaces using Cache, Bridges, and HL-7.

Defined, Programmed, built new Interfaces and modified the existing interfaces especially HL7 interfaces. Tested and Implemented hospital and professional billing modules.

Developed a data cross-map between the send and receive systems.

Monitored the interface development.

Participated in DBV sessions with Business Partners to discuss and review new version releases, the functionality, and make recommendations as to what would be appropriate for the Business based on company goal and vision.

GE Healthcare ,Hyderabad, India Jan 07 - Dec 07

Health Care Consultant (IDX Flowcast).

Designed, Analyzed, Implemented and Maintained the IDX Flowcast Clinic Physician application.

Installed, Troubleshot & Maintained the IDX Flowcast application software (MUMPS).

Tested application for functionality and Documented all the failed cases .

Created and Maintained Scripts in UAT, based on the requirements for IDX Flowcast .

Developed & Maintained the Technical training manuals for End users to implement the work flow and Data migration.

GE Healthcare ,Hyderabad, India Jan 06 - Dec 06

Healthcare IT Analyst.

Worked with Product Owners to establish and maintain standards of lifecycle information for UHG software portfolio.

Maintained, Utilized inventories of business systems and the infrastructure software / rev levels remotely connecting VPN .

Installed ,Evaluated new software releases, patches and resolved software related problems with the administrative privileges .

Install and configure network and local printers using Windows NT print queues and TCP/IP protocol for VPN connecting user.

Conducted and supported efforts to contact business system owners to schedule upgrades of expiring infrastructure software.

Designed and institutionalized Customer facing Scorecards and applied Visual Management Concepts. (Tools: 5S, Visual Management).

Maintained GE Healthcare End user’s Account information including rights, security and systems groups.

Worked closely with Business Leaders and Engineers on-site and off-site .Follow-Up on client satisfaction and met the clients monthly analysis on the SLA’s.

Facilitated and coordinated training for GE Healthcare Analysts. Drove customer expectations, Team Reviews, Trained Needs Identification.

GE Healthcare ,Hyderabad, India March 05 – Dec 05

Crystal reports Developer.

Viewed, Developed and maintained complex Stored Technical procedures for the reports.

Created Parameterized Crystal reports and customized existing reports for presentations using Cross-Tab reports, Sub-reports, Visual Basic syntax to create formulas for the reports.

Integrated Crystal Reports into Web applications using the Report Designer Component (RDC) in Active server pages.

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