Jason Jin

**** **** ******** ****** . *******, IL 60607

312-***-**** . old8vt@r.postjobfree.com

PROFILE

A detail and result-oriented professional with extensive regional and

global IT project and operational experience and hands-on skills

Core Competences:

. Project management experience

. Knowledge of corporate global IT infrastructure

. IP Network and VoIP design and implementation capability

. Cross-functional communication and coordination ability

. Excellent critical thinking and problem solving skills

. Effective trainer for both IT and end users

. Operational escalation support experience

PROFESSIONAL EXPERIENCE

Juniper Networks R&D Center Beijing, China

Global Unified Communication Engineer December 2006 - December 2011

. Managed and delivered UCC projects worldwide including system upgrade,

migration, relocation, renumbering, installation and integration which

contributed to a robust IT infrastructure supporting the company rapid

growth

. Provided support and training to corporate users and IT onsite teams

across APAC and EMEA regions which promoted more effective use of IT

services and proficient IT support

. Developed jointly with Corporate Network Team global QoS policy for

global VoIP performance

. Developed jointly with Corporate Security Tam global Access Control

policy for telecommunication system remote access

. Contributed to UCC department strategy development and implementation

achieving significant cost savings and a high-performance global voice

network

. Worked with SIP PBX vendor on new feature development on open source

Asterisk for creating user vale and enhancing system functionality

. Managed documentation and contracts facilitating the effectiveness of

daily operation and knowledge sharing

. Designed, configured and streamlined call center module for sales,

marketing and service teams

. Created call detail reporting service for telemarketing team across

Asia offices which provided quantitative data for performance and

resource management

GE Healthcare China

APAC IT Telecom Engineer October 2004 - December 2006

. Delivered VoIP projects in 14 sites in Asia Pacific region which

involved gathering business requirement, creating technical design

documents and coordinating internal resources and vendors

contributing to the successful execution of projects

. Improved service availability and business continuity by effectively

solving voice related issues in the region, leading troubleshooting,

testing and deploying preventive methods

. Maintained project documents, contracts and service level agreements

for project management and vendor management

. Created project roll-out communication messages and user training

materials promoting user cooperation and service effectiveness

Topsun Group

Network Engineer May 1999 - October 2004

. Optimized the intranet structure of Topsun headquarters for the

improvement of network performance

. Designed and implemented network for branch offices to support

business growth

. Deployed video conferencing system in four main sites for quality

communication and reduction of business trips and expenses

. Deployed anti-virus system in Topsun headquarters which improved

productivity by increasing network availability

Education & Certifications

University of Illinois at Chicago

Master of Business Administration Candidate, January 2013

Area of Focus - International Management

Beijing University of Posts and Telecommunications

Bachelor of Computer Science, January 2011

. Cisco CCNP Certification

. Avaya ACA IPT Implementation Certification

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