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Automation-QTP

Location:
San Ramon, CA, 94583
Salary:
85000
Posted:
October 29, 2011

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Resume:

Pankaj Bhagat

Ph No: 925-***-****

Email:okv379@r.postjobfree.com

PROFESSIONAL SUMMARY

• ISTQB certified Sr. QA Analyst with 10 years of diverse experience in both in Manual and Automation Testing of Web based Client Server Applications and Mobile Device Application.

• Diversified technical knowledge in Software principles, system analysis, design, development, writing technical documentation, QA Procedures and Methodologies in different domains including Telecom, E-Learning, Airlines, Manufacturing and Retail domains.

• Extensive knowledge of Software Development Life Cycle (SDLC) including Waterfall Methodology, IT Unified Process and Waterfall Methodology.

• Strong hands on experience with all levels of testing including Smoke testing, Integrated System testing, Regression testing and User Acceptance testing (UAT).

• Experience in Mobile Application testing on Android & iOS platform including their backend systems.

• Developed Test Plans, Test Analysis documents, Test Cases, Test Scenarios, Traceability Matrix, Test Reports.

• Extensive understanding of Business Logic and developed Test scenarios accordingly.

• Performed Manual and Automated testing using HP Quality center, Quick Test Professional (QTP), ZAP-Fix and Test Director.

• Onshore co ordination of all test deliverable in the test design and test execution phase.

• Interacting with Client, business Users and Vendors related to business enhancement/understanding and Risk/Issues.

• Participating in RD review process to analyze impact on application.

• Design and implemented Hybrid Driven Framework on HP QTP for client server /web base application and with the help of ZAP-FIX for Mobile Device Automation.

• Strong understanding of ADB commands using Android SDK.

• Performed upgrading mobile device software (new firmware and application downloads), APIs Testing.

• Integrating Quality Center with external sources such as Excel to export Test Report.

• Extensively performed Quality Center Administration and support.

• Extensive use of defect tracking tools including HP Quality Center and Clear Quest.

• Efficiently worked with Oracle and MS-SQL databases.

• Strong understanding of relational database and build SQL queries to validate data.

• Strong understanding of file handling commands using UNIX.

• Performed chmod, grep, umask function Using UNIX file system.

• Experience in using web service validating request and response using SOAPUI.

• Performed data driven testing using and validated response using assertions in SOAPUI.

• Good working knowledge with XML. Created QTP scripts for validating XML schema and inserted check points for various tags in XML.

• Received Valuable Contribution Award in 2007, 2008 and 2010 for exceptional performance.

Technical Skills :

Quick Test Professional(QTP) 11/10/9.2/8.2, HP Quality Center(QC) 10/9.2, ZAP-FIX, ZAP-Viewer, Android SDK, Androidscreencast, Clear Quest, SOAPUI, SQL, Oracle DB2, MySQL, UNIX, Java, Windows 7, Windows Vista, Windows XP, Windows 2008/2003/2000, XML, HTML, VBScript.

Education

• M.Sc. in Statistics from Institute of Science College, NAGPUR University.

• B.Sc. in Statistics, Physics, Mathematics from Institute of Science College, NAGPUR University.

Certification

• International Software Testing Qualification Board (ISTQB) Certified.

• Certification in Software Quality Testing from CSI (Computer Society of India).

• NSE’s Certification in Financial Market - Capital Market (Dealers) Module.

Professional Experience

Client: AT&T, San Ramon, CA.

Duration: June’ 2006 – Present (At Client’s place Since May 2010)

Title: Quality Assurance Analyst II

Project: LS_SDP (System Testing)

Project Description:

Project Light speed is the AT&T initiative to expand its fiber-optics network deeper into neighborhoods to deliver TV, voice and high-speed Internet access services. AT&T is using the Microsoft® TV Internet Protocol Television (IPTV) to deliver TV. AT&T companies are working with IBM to develop a service delivery platform (SDP) to enable service providers to create and deploy services in a timely and cost-effective manner. SDP is Light speed’s infrastructure built in the form of an implementation layer across a diverse set of resource capabilities. The SDP acts as a communication broker between the Operational and Business Support Systems to the IP Platforms, enabling the delivery of AT&T’s Light speed’s Products and Services, such as HSIA (High-Speed Internet Access), IPTV (Internet Protocol Television), and VoIP (Voice over Internet Protocol). In short, SDP allows for the centralization of service provisioning, content and subscription management, and flow control for all of Light speed.

SDP group also involved EDS testing, AT&T Native mobile applications like Uverse Mobile, Hot Spot Guru, Mark the Spot, Digital Locker etc. Uverse Mobile gives ability to user for DVR recording, download, watch programs through Mobile devices.

Roles & Responsibilities

• Direct supervision of two testers at onshore for their Test Deliverable and Admin.

• Received updated & approved Requirement Document, workflow diagram and detail use cases.

• Analysis of Requirement documents, Design documents & Business Rules for designing testing activities that typically involves Test procedures, write test case scenarios, review and verify quality standards.

• Responsible for Test Execution and Reports test result anomalies using HP quality Center to different development vendors, Infrastructure, design team and follows up defect till to get fix as per specification.

• Involved in testing of various functional modules such as EDW, Uverse Mobile, Dual Data Center, Content Management through Motorola Apps, IPTV/VOIP/WIFI/HISA service provisioning and activation.

• Test Case execution involves GUI validation, build SQL queries to validate data, Telnet UNIX servers to validate Logs, Validated web services by XML requests using SOAPUI, Use of ICDT Tool for simulated interface and interacting with different interfacing application vendor for data validation.

• Designed & Enhance QTP Hybrid Driven Framework for the regression testing using modular approach undertaken with using User defined function library , shared object repository, Static data file, Calendar sheet (Master Datasheet), dynamic datasheet and user define result sheet etc.

• Responsible for Identification of the required regression scope, automation scope, automated test scripts review and strategy for automation testing.

• Test script writing for diversify application modules like Web UI, XML validation, database validation, SOAP UI validation using QTP descriptive Programming and VB Scripting.

• Involved in functional testing on AT&T' Native Application on Android and iPhone platform.

• Responsible for upgrading/downgrading firmware and application versions on different Android and iOS test devices.

• Extensive use of ADB commands on Android SDK platform to detect device, install APK file, download logs etc.

• Managing version configuration of Scripts, Function Lib, Object Repository & other artifacts through CVS.

• Worked on Multiple releases on different environments at the same time.

• Experience in System Integration Testing.

• Provide real time support to User Acceptance Testing, recertify and analyze defects to get the root cause behind the seepage.

• Retest the defects appeared in UAT when fix deployed back on Testing environment and also responsible to identify & test regression package

• Developed traceability matrices to trace various requirements and scenarios to appropriate test cases.

• Managed the Test Team, all Testing activities, meeting, planning and execution strategy fixing.

• Responsible for maintain traceability matrices to trace various requirements and scenarios to appropriate test cases

• Participating in Rapid deployment approval review process to analyze an impact and required efforts on application

• Currently involved EDS Device Automation testing, automation for mobile device application for all different platforms with Zap-Fix solution. Created POC to prove that automation is more effective on native application on different platform on mobile devices, iPad.

Environment:

Internet Banking, Mobile Banking, Quick Test Professional 10,Quality Center 9.5 , SOAPUI, SQL Server 2005, Portal and web applications, J2EE app servers, .NET Framework 3.0, Blackberry Emulators, UNIX.

Client: State Farm Insurance, Bloomington, IL.

Duration: Jan’ 2008- April’2009

Title: SR. QA Analyst

Project: Auto Insurance Module

Project Description:

Customer Management System is an online web based application and providing Insurance and Financial Services to the Customers. This application has several other modules like Banking, Home, Medical and Liability insurance modules. I was mainly involved in testing of the Auto insurance module.

Roles & Responsibilities

• Involved in Preparation of Test Plan based on Requirements documents.

• Reviewed and analyzed requirement document for writing the Test cases.

• Performed Functionality, Integration, Security, System, UAT, Positive and Negative Testing.

• Formulation of traceability matrix, test plan, test cases, test data and test scripts.

• Documented and reported the defects to developers using the Quality center.

• Prioritized the defects and the severity levels using Quality center and discussed with the developers to resolve the issues.

• Responsible for updating existing test cases against the requirements.

• Automated the functionality and interface testing of application using QuickTest Professional

• Used checkpoints to check properties of various objects using QuickTest Professional.

• Checked for the broken links using QuickTest Professional.

• Participated in meetings to discuss the status and issues.

• Used Quality center for bug tracking and for maintaining the test documents.

• Wrote SQL queries to validate data.

• Checked the data flow by using SQL queries to extract the data flow from the Oracle and Mainframe database.

• Generated detailed reports of the bugs, the pass-fail reports and the Test results for management analysis.

• Generated Test Summary report after completion of every iteration.

Environment :

SQL ,Oracle 9i,VB 6.0,Java,J2EE,WindowsNT,QTP 9.0,TestDirector8.0/8.2, Quality center9.0,Internet Explorer 5.5, Netscape Navigator 7.0 and A0L 8.0, IBM Mainframes, File Aid, TSO/ISPF, SPUFII, QMF, ,UNIX.

Client : Wal–Mart Stores Inc, Bentonville, AR.

Duration : Mar’ 2006- Dec’ 2007

Title : QA Analyst

Project : GPI-Global Pricing Integration

Project Description :

Global Pricing Integration is an integrated interface in Retail Link for all applications used to create and maintain retail that exist within Wal-Mart Stores (Wal-Mart, Sam's, and International Stores). Global Pricing Portal manages the pricing lifecycle of an item from initial price to clearance markdown in Wal-Mart Stores.

Roles & Responsibilities

• Plan and Execute the Test Plan for GPI project.

• Reviewed Functional requirement and Use Cases documented in Requisite Pro.

• Created test scenarios and test cases based on functional documents and User stories

• Setting Test plan and test Lab in the Quality center for the projects to create and access requirements, defects, test cases and reports for the status

• Created and executed detailed test cases with step by step procedure and expected results and maintained the test logs, test reports, test issues, defect tracking using Quality Center

• Used Quick Test Professional (QTP) for regression testing and running the automation suite

• Created automation test scripts to test all end-to-end components -- legacy mainframe, Web and upgrade

• Conducted test case reviews and presented the test cases/test scenarios to the team members for all iterations

• Participated in daily SCRUM meetings and gave the daily status of testing

• Optimized Quick Test Professional (QTP) scripts for Regression testing of the application with various data sources and data types

• Inserted checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Professional (QTP)

• Build SQL queries to validate data.

• Execute SQL queries to Checked and extract the data flow from the IBM DB2.

• Executed SQL queries to verify the database for the relevant test cases

• Ran XML scripts for testing the SOAP related payment services

• Documented the defects in Quality center and assigned them to relevant developer

Environment

HP Quality Center9.2, QTP 9.5, Java, JSP, HTML, DHTML, CSS, Web farm, IIS web Servers, IBM Web Sphere, IBM DB2.

Client : Charter Communications, St Louis, MO

Duration : June’ 2005 - Feb’ 2006

Title : QA Analyst

Project Description

Charter Communications, Inc., the third largest publicly traded cable operator in the U.S., serves more than 5.7 million customers in 29 states. It offers a full range of advanced communication services, including video, high-speed Internet, and telephone. This project involved testing of their web application for cable and high speed internet service billing.

Roles & Responsibilities

• Participated in creating test plans and test cases from the software documentation including business requirement document, technical specifications and functional requirement document.

• Participated in use case meetings with Business Analyst, Design Architect, Tech Lead, Project Manager and Quality Analysts.

• Performed build, functional, regression, black box, system and user acceptance testing.

• Worked with software testing methodologies in all stages of testing desired.

• Created and documented the Test Designs for each functional area mentioned in Test Plans.

• Reviewed the Test Designs with QA team members and technical analysts.

• Included basic, alternate and exceptional flows in the manual test designs.

• Developed and executed test cases and verified actual results with expected results.

• Created test cases for checking user interface related bugs and invalid file type inputs from the front end.

• Performed regression testing for every modification in the application & new builds using QTP.

• Recorded and also wrote some scripts in Expert View in QTP and executed them.

• Used Quality Center for test management.

• Conducted User Acceptance Testing (UAT) and verified performance and reliability issues.

• Involved in ensuring compatibility and validations before delivering application to the customers.

Environment

Quick Test Professional, Quality Center, Java, SQL, Oracle 8i, Unix, Windows XP.

Client : GMAC Financial Services, NY

Duration : Feb’ 2004 - May’ 2005

Title : QA Engineer

Project : Online Banking

Project Description

GMAC is a global financial services company. Provide automotive finance products and services. GMAC has expanded its business to include Mortgage Operations, Insurance, Commercial Finance & Online Banking.

Online Transactions:

The web application enables bank customers to access their accounts through web and also delivers services like Account Information, Bill payment, Transfer of funds, new product offerings and customer correspondence with the online banking.

Roles & Responsibilities

• Reviewed the Business Requirement specification Document and the Technical Specification of the application

• Developed Test Objectives, Test Plans and Test Procedures.

• Created manual and automated Test Cases and Test Scripts.

• Created and configured the GUI Maps.

• GUI-Check points & Bitmap Check points were added.

• Synchronization Tests were added in the Test script.

• Wrote SQL queries to test the application for data integrity.

• Automated and customized the scripts for the entire application using QTP.

• Tested User Interface inconsistency and application functionality.

• Analyzed System and Functional requirements, developed & executed detailed Test plan,

• Test cases, Test scripts for testing the functionality using Mercury Quick Test Pro.

• Involved in QTP architecture of modular test tree for automating testing processes and creation of reusable scripts.

• Created Object Model Reference to customize QTP.

• Used VBScript file to load all the function libraries using Library functions in QTP utilities.

• Implemented QTP Plus to handle Shared Object Repositories.

• Documented and tracked test scripts, test results, test analysis, and reported the defects using Quality Center.

Environment

SQL, XML, HTML, C, Java, Visual Basic, Windows XP/2000/NT, Linux, UNIX, QTP, Test Director, Rational Pro, Rational Clear Case, Clear Quest, PVCS Tracker, PVCS Version Manager.



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