Customer Service Manager

Lauren Sullivan

*** ***** **. *** *** Elizabethtown, Ky 42701

Cell: 270-***-****

EXPERIENCE:

*/****-******* ******** ****** Café

Server:

• Waited tables, interacting with customers and keeping them satisfied.

Host

• Greeted customers

3/2012- 5/2012 Sun Tan City Client Services

Representative

• Answered phone calls and assisted salons as well as customers with accounts.

• Satisfied clients with upset experiences and other complaints.

6/2011- 12/2011 Penn Station East Coast Subs

Shift Manager

• Greeted customers, took orders, cooked, assisted customers with any issues or complaints.

EDUCATION:

2009-2011 Elizabethtown Community & Technical College

• Classes completed: Art100, Che140, Cit 105, Eng101, His104, Mat150, and Psy110.

2005-2009 Elizabethtown High School

Graduated GPA: 3.8

Extra curricular activities’: pep club, softball, powder puff, beta club, and choir.

SKILLS:

• Computer, such as word documents, excel spreadsheets, and power point presentations.

• Customer service, being able to talk with customers and strangers easily, resolving confrontations, etc.

REFRENCES: Available upon request

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