Dear Hiring Manager

Please note the following highlights of my skills and experience in considering me for the Receptionist position in your organization:

• Skilled working with customers in a professional office setting

• Expertise working with insurance and benefits providers

• Outstanding customer service skills

• Office professional with outstanding organizational skills

• Bilingual English / Spanish

I look forward to discussing the specifics of this position at your earliest convenience.

Sincerely

Nancy Arellano

714-***-****

oeoahb@r.postjobfree.com

Nancy Arellano

907 N. Bradford Av

Placentia, CA 92870

714-***-****

oeoahb@r.postjobfree.com

Position: Front Office Manager

Qualifications:

• Skilled working with customers in a professional office setting

• Expertise working with insurance and benefits providers

• Outstanding customer service skills

• Office professional with outstanding organizational skills

• Bilingual English / Spanish

Experience:

Front Office Assistant

Southland Dental Clinic Anaheim, CA 2012- Present

• Made and confirmed dental appointments

• Created patient files and collected patient histories

• Maintained patient records in neat order

• Verified dental insurance coverage for all procedures

• Kept accounting of payroll data

Administrative Assistant

Kitchen and Bath Factory Construction Anaheim, CA 2009 – June 2012

• Booked customer appointments

• Scheduled jobs and estimates

• Managed calendar for Sales and Production teams

• Produced activity and forecast reports using MS Office Suite

• Organized customer information into paper and electronic files

Childcare Services

In my home Fullerton, CA 1999 – 2009

• Provided day care for four children in my home

• Prepared healthy and tasty meals and snacks for children under my care

• Transported children to doctor, dental and social appointments

• Provided healthy educational and developmental environment

• Assisted children with developmental and socialization exercises

• Provided verbal and written reports detailing a child’s progress to all parents

Administrative Assistant

Real Estate, Inc. Anaheim, CA 2003 – June 2006

• Booked broker, agent and escrow appointments

• Answered telephone calls and provided referral information

• Maintained neat and clean work and customer areas

• Managed calendar for Sales and office support personnel

• Produced activity reports and sales reports

• Organized transaction documents and prepared for speedy escrow closing

Cashier

Clothestime Anaheim, CA 2000 – 2004

• Assisted customers with purchase selections

• Entered sales and inventory rapidly and accurately

• Provided excellent customer service and offered retail credit applications

Education:

Buena Park High School Buena Park, CA General Studies

Fullerton Junior College Fullerton, CA Child Development

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