Russell W. Norris

*** **** ****** **.

Fort Valley, Ga. 31030

478-***-****

odnx85@r.postjobfree.com

Summary

A high performing Account Executive with eight years at HSBC Bank Mortgage Origination with a strong emphasis on insurance, sales, strategy, and Customer Service of prime and subprime mortgages.

Areas of Excellence

• Mortgage Loan Origination

• Insurance Sales

• Customer Service

• Sales Management

• Team Leadership

• Self Discipline

• Building Credibility/Relationships

Experience

HSBC Bank 2001-2009

Sr. Account Executive

Created long-term solutions for customers’ financial needs; accomplished through listening to customer needs, providing council, creating options, and execution. Ran office in Branch Manager’s absence including lead pool allocation, daily audits and problem solving.

• Responsible for Lead Strategy on daily and monthly basis

• Highest insurance sales in division during 2008

• Top 10 in Value added Tracker for 2008

• 100 % document accuracy since 2006

• Received Eastern Region Leadership Medallion for Customer Service

• Outstanding Monthly Sales Performance 08-2008

• Outstanding Monthly Sales Performance 07-2007

• Annual President’s Council Winner in 2006, 2007, 2008

• Account Executive of Month 08-2005

• Account Executive of Month 09-2005

• Annual Southern Star 2003

Citi Bank / Citi Mortgage 1997-2001

Territory Representative

Built territory in South Georgia of builders doing construction to permanent mortgages which soon including building territory in North Georgia as requested by the Director of Finance including meeting with builders and clients daily.

• Marketing all mortgage loan products in the state of Ga.

• Working with all departments of all mortgage company

• Overseeing all the draws on construction loans

• Meeting with clients, attorneys and builders

• Pipeline Management

• Established builder net work in Georgia and Alabama

• 1,000,000 k in monthly sales

• Home based office with reporting office in New York

Education

Macon State College 2002

Finance

Southwest High 1979-1983

General

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