KEVIN CAMPBELL

ob784a@r.postjobfree.com

QUALIFICATIONS SUMMARY

Dynamic leader with experience in both technical and sales leadership experience. Strong leader of people with a track record of improving sales performance and technical capabilities at Datalink, McAfee and Symantec. Particularly effective in settings that require cross-functional leadership and remote team operations. Project and resource planning in a services delivery organization. Training experience within corporate and non-profit organizations.

* People Management * Resource/Project Management * Budget Management

* Customer Satisfaction * Partner Management * Cross-functional Leadership

* Talent Assessment * Customer Retention * Critical Thinking

PROFESSIONAL EXPERIENCE

DATALINK - 4/2007 - 1/2012

Regional Engineering Director - Led a team of pre-sales and implementation engineers located across the southeastern US. Team consisted of 13 engineers and a project manager. Responsible for annual goals of $55M revenue, $14M gross profit, and $2M services revenue. Position was eliminated.

* Exceeded measured goals in 2009, 2010, and 2011; including gross profit, revenue, and professional services revenue.

* Team led company in technical training and certification requirements by managing activities and personal development plans.

* Increased customer satisfaction ratings on delivered projects by consistently using effective project management practices.

MCAFEE - 1/1999 - 12/2006

Director, Field Technical Readiness (1/2006 - 12/2006) - Developed and implemented a technical training and assessment program for over 100 sales engineers and consultants across North America. Led cross-functional team in developing competency definitions, skills matrix, and technical training roadmaps. Responsible for program communication elements and program rollout. Position was eliminated.

* Increased technical training and certification levels by 30% through implementation of training and assessment roadmaps; resulting in higher account executive confidence in sales engineering team.

* Increased account executive confidence by training and certifying engineers to a consistent and measurable level.

* Facilitated formal and informal knowledge transfer by implementing peer-based technical communities program.

Director, Sales Engineering (11/2001 - 12/2005) - Managed an east coast team of 12 pre-sales engineers supporting 40 direct and channel account managers and quarterly quota of $40M.

* Increased technical, professional, and sales skills across team by implementing a training and assessment program.

* Ensured customer loyalty and team morale during PGP business unit closure by performing technical account transitions and maintaining strong relationships with team members.

Director, Worldwide Sales Engineering PGP Security Business Unit (1/2000 - 11/2001) - Led a worldwide team of 50 security engineers and 5 direct reports, supporting over 100 direct and channel account managers and quarterly quota of $16M.

* Built PGP sales engineering organization from the ground up including coverage planning, budget development and management, staffing, and process development.

* Created and implemented worldwide job descriptions, job duties and position expectations across organization.

* Attained 115% of revenue goal and qualified for President's Club.

Area Director, Sales Engineering (1/1999 - 1/2000) - Managed southeast regional team of 12 pre-sales engineers, supporting 30 direct and channel account managers and quarterly quota of $13M.

* Increased market coverage by restructuring team from 10 generalist pre-sales engineers to 12 specialized pre-sales engineers.

* Increased employee satisfaction by creating a retention program including development plans and a mentoring program.

SYMANTEC - 10/1991 - 11/1998

National Sales manager, Retail Field Operations (7/1997 - 11/1998) - Led a team of 11 account managers supporting a quarterly quota of $45M. Responsible for channel-wide and account-specific sales and marketing campaign activities.

* Increased in-store sales and training activities by 35% by developing and implementing an ROI system.

* Grew in-store sales and training activities by 20% by restructuring 3rd party merchandising firm contracts.

* Attained 110% of revenue goal and qualified for President's Club.

National Sales manager, Value Added Reseller Sales (1/1996 - 6/1997) - Managed team of 10 account managers responsible for VAR identification, recruitment, and product sales.

* Increased market coverage by restructuring VAR sales team from 3 field account managers to 10 inside account managers.

* Grew account base by 300% and revenue by 100% in first year as a result of the restructuring.

* Delivered incremental revenue of $2M/quarter by creating and implementing two new licensing programs.

Systems Engineering manager (7/1994 - 12/1995) - Led team of 4 systems engineers responsible for delivering training and implementation services to Value Added Resellers.

* Delivered $250,000 of incremental services revenue through the creation of this dedicated professional services team.

* Increased partner success by developing and delivering VAR partner training and authorization program.

Systems Engineer (10/1991 - 6/1994) - Provided technical pre-sales support to account managers responsible for corporate accounts and channel partners across the southeastern US.

* Attained 120% of revenue goal and qualified for President's Club.

GTE INTERACTIVE SERVICES - 7/1989 - 10/1991

ZSOFT CORPORATION - 8/1986 - 7/1989

EDUCATION / CERTIFICATION

AS, Business Administration, Georgia Perimeter College, Clarkston, Georgia

IBM Certified Sales Specialist - Power Systems with POWER7 and AIX

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