Ali Fallaheen

Speak : Arabic English

http://www.linkedin.com/pub/ali-fallaheen/29/59/97

Contact

**** ***** ****** **

Louisville KY 40242

502-***-****

o64q4m@r.postjobfree.com

Objective

To obtain a position in information technology to utilize my computer troubleshooting, hardware, software, design, and support experience.

Education Sullivan University, Louisville, KY

2009-2011 Associate Of Science in Computer Information Technology

2011-2012 Bachelor of Science in Information Technology

Qualification:

• Technician: Hardware, Software, Design, Support, and Technician.

• Communications: written, verbal and active listening fluent in Arabic and English, taking Spanish course in college. Use proper grammar and have a good speaking voice.

• Interpersonal Skills: Strong interpersonal skills Able to get along well with co-workers and accept supervision. •Received positive evaluations from previous supervisors. Personal computer with internet access.

• Flexible: Willing to try new things and am interested in improving efficiency on assigned tasks.

• Attention to Detail: Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time. Track record of achievement.

• Hard-working: Self-starter who can work independently, throughout high school, and college worked long hours in strenuous activities while attending school full-time. Often managed as many as 65 hours a week in school and other structured activities while maintaining above-average grades.

• Reliable: Excellent attendance record; trusted to deliver daily cash deposits totaling more than $40,000 a month.

Work Experience

Technician-Peak Systems, 2010- Present.

* PC, Laptop, Printers Deployment and Technician. Mostly HP and Dell.

* PC Disk wipe and Disk image using Ghost and cabling.

* Provide primary support for creating, enabling, and disabling system user accounts.

* Complete installation and/or removal of software and drivers on desktop, laptops, and Printers.

* Citigroup Deployment – Louisville, KY

* UBS Deployment Project East end Louisville, KY

* UBS Deployment Project Downtown Louisville, KY

* Dell – Kentucky Deployment of Education

* Dell - WellPoint Move/ PC Move Louisville, KY

* Hewlett Packard Co – JPMC/Troubleshoot D630 laptops Louisville, KY

* Hewlett Packard Co – JPMC/ PC and laptop deployment Louisville, KY

* Hewlett Packard Co – JPMC/ Printer’s deployment Louisville, KY

* Hewlett Packard Co – JPMC/ Printer’s Technician Louisville, KY

* Hewlett Packard Co – JPMC/ Printer’s Technician Downtown Louisville, KY

* Hewlett Packard Co – JPMC/ Printer’s Technician St Mathews Louisville, KY

* Hewlett Packard Co – JPMC/ Printer’s Technician Downtown Louisville, KY

* Hewlett Packard Co – JPMC/ HP Laptop’s Technician Downtown Louisville, KY

* Burlington Coat Factory – Technician Louisville, KY

* Burlington Coat Factory – Technician Lexington , KY

Technician-Modis (Contract)

* Site Discovery.

* Printers Installation.

Technician-Barrister Global Services (Contract)

*Hardware installation.

*Troubleshoot PC’s and Printers.

Package Service Center UPS, Louisville, KY 2006-2008

*Made labels for packages, add labels in system. Packages Handler, that weight 150.

IT Help Desk / Manger Shorty’s LLC, Louisville, KY 2006- Present.

*Managed deposits, Worked directly with top executives of national corporations

*Supervised and motivated a team of 5 employees.

*Hardware, software installation and fix.

*On site troubleshoot. Receive and respond to incoming help desk calls and/or work orders.

Contact this candidate