Richard McWilliams

**** **** **** ******

Arvada, CO 80005

720-***-****

o5t8wf@r.postjobfree.com

SALES MANAGER PROFESSIONAL

PROFILE: Professional Sales manager with sales, leadership, customer service management experience in the consumer products industry

EMPLOYMENT:

Pepsi Bottling Group June 2003-December 2008

Territory Sales Manager-Denver, Colorado

* Managed team of 14 sales representatives in a sales territory with total annual volume of 1.7 million cases in grocery and mass merchandising stores

* Managed sales, profit and operation expenses by forecasting weekly/period volume, managed cost and productivity

* Worked directly in trade with store and account managers to drive sales execution, customer service and ensuring compliance with merchandising expectations

* Managed team with incentives and improved sales team productivity

* Consistently top performing Territory in region with excellence in sales execution

* Maintained positive volume growth for 2008 vs. 2007

* Winner of numerous incentives to increase sales, winning prizes, cash rewards and trips

Pepsi Unit Sales Manager-

Kremmling, Colorado

* Supervised satellite warehouse with 20,000 case capacity and total annual sales of 450,000 cases

* Managed team of sales persons, merchandisers, warehouse workers and drivers across large geographical region

* Directed all aspects of product availability, sales management; including warehouse management, logistics, human resources and customer service

* Improved customer satisfaction through communication leadership, accountability of sales team

Pepsi Merchandiser Manager-Denver, Colorado

* Managed twenty merchandisers in large format grocery stores.

* Motivated sales team to improving efficiency and excellence in merchandising.

* Managed workforce efficiently within budget and stream lined practices to reduce costs.

* Used leadership skills with developing excellence to promote several merchandisers

Pepsi Small Format Account Manager-Denver

* Account manager for 100+ accounts including grocery stores, convenience and gas, restaurants, and corporate resorts

* Gained new accounts with quality customer service and merchandising

* Acquired competitor accounts, and gained space for Pepsi products

Pepsi Large Format Account Manager-Denver

* Hired as frontline merchandiser, promoted to new route within three months as result of customer service and sales excellence

* Managed orders, trained and lead team members in sales

* Nominated for General Mangers Circle of Excellence Award for sales in December 2004.

* Won incentive trip by increases sales 23% vs. prior year

North Jeffco Parks and Recreation-Arvada, Colorado

May 2002-May 2003

Customer Service Representative

* Marketed and sold guest services including memberships, classes and activities.

* Selected as team leader and motivator and oversaw training of new employees.

* Proactively worked to resolve all customer service complaints and issues.

* Awarded for customer service excellence

* Worked in several departments, with varying duties and responsibilities.

EDUCATION:

Western State College of Colorado, Gunnison, Colorado

Bachelors of Arts in History May 2000

Secondary Social studies teaching licensure

Computer Skills:

* Proficient with Microsoft Office including: Microsoft Excel, Word, Outlook, PowerPoint

* SMART SELL Software

* NATIONAL INVENTORY MANAGEMENT software

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