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Customer Service Sales

Location:
West Palm Beach, FL, 33401
Salary:
14 hour
Posted:
July 30, 2010

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Resume:

**** ********** ******, *** *, West Palm Beach, FL 33401

561-***-****

o3dnzi@r.postjobfree.com

Jameson Dorvil

Experience

****-**** **********, *** **** Worth, FL

Assistant General Merchandise Manager

• Supervise over 100 store employees.

• Overlook store operations on a day-to-day basis.

• Inventory control for General Merchandise Department.

• Load and unload trucks.

• Provide excellent customer service.

• Generate purchase reports reflecting the store’s gains and losses.

• Oversee individual departments and ensure that all departments are presentable at all times.

• Overflow assistance with front-end managers, including but not limited to counting, wrapping and labeling money exceeding $20,000 per night.

• Direct supervision to Customer Service Department, including overflow help of selling lottery, movie rentals, sending and receiving MoneyGram, handling customer complaints, and merchandise returns and refunds.

• Ensuring that entire store is presentable for customers and well as any and all corporate employees.

• Creating signs and building end-caps with promotional sale items in keeping with the weekly sales ads.

• Assist liquor department in sales, inventory, customer service and truck deliveries.

• Assist in preventing internal and external theft and work with local police department if needed.

Education

2008-Present Palm Beach State College Lake Worth, FL

• Working to obtain Associate of Arts degree

Skills

• Bilingual: Speak and Read English and Creole Fluently.

• Minor verbal translation services.

• Basic knowledge of MS Word, MS Outlook and Windows XP.

• Type Approximately 20 W.P.M.

• Attention to Detail: Approach work in a meticulous, thorough, and detailed manner.

• Deadline-Oriented: Ability to meet deadlines and juggle multiple priorities.

• Reporting Research Results: Synthesize all forms of research into clear, thoughtful, actionable deliverables.

• Confidentiality: Can be trusted to keep sensitive information secure.

• Time Management: Prioritize work to meet goals or deadlines.

• Data Entry Management: Implement and oversee efficient data entry procedures.

• Successful completion of Company-sponsored Management Training Program: Career Advancement Program (CAP) to improve management skills.

*References available upon request.



Contact this candidate