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IT technician

Niles, Michigan, United States
January 06, 2012
Contact Info:

**** ***** **** ****** • Niles, MI ***20 • (269) ***-**** •
Associate of Applied Science in Network Systems Administration June 2011
DeVry University – Merriville, IN
GPA: 3.8
Knowledge and Experience With:
Cisco routers/switches
Computer Hardware
Windows 2003 Servers
Network Configuring • VoIP
• Network Security
• Hardware software Trouble shooting
• Collaborative teamwork
• Knowledge in LANs, MANs, WANs, VLANs, VCs
Winder/Mill man
American Renolit – LaPorte, IN June 2009 - Present
Plastic film manufacturing plant - Responsible for processing raw materials through industrial machines for a finished product. Quality inspection. Training new hires. Log reports of daily production. Operate Industrial machines.

Supervisor – Hotel Valet Department
Four Winds Casino & Resort - New Buffalo, MI February 2007 – March 2010
Tribal owned Casino - Supervised Valet department. Responsible for guest relations, customer service, and daily incident and status reports, communicate activities to senior executives, conduct presentations to large groups or to crowds of coworkers, supervise 5 to 75 employees during a shift, assist in interdepartmental team work.

Head of flooring department
American Cargo- Goshen, IN February 2005 – February 2008
Semi truck manufacturing plant – Duties included intense manual labor at consistent high speeds for extended periods of time. Labor comprised of heavy lifting, precision wood cutting, drilling on a daily average 3000 to 5000 holes through wood and iron followed by screw application in each hole. Wiring truck lights, stick welding

Assistant Manager
Cheap John’s Cellular World - Daytona, FL 2001 – 2005
Cell phone service and repair - Duties included: service plan set up for new or existing customers; cell phone repair and or upgrades; customer relations and crisis control. Money handling and nightly drops to the bank. Inventory control and record keeping. Training new hires.