TALL MAO

**** ****** ****** ***. *

Long Beach, CA 90804

E-mail: o1pod4@r.postjobfree.com

Summary: I am a hard-working, honest, dependable, friendly, and punctual person. I like to talk to people and have successfully helped them to solve their problems. I will get the job done if the opportunity is given.

Job Objective: Customer Service Representative

Experience:

Job Title: Call Center Customer Service/Pharmacy Technician

Employer: Edecco Garden Grove, CA (Clients: Carefusion Yorba Linda, CA and OptumRX Costa Mesa, CA)

Length: 1 year

Duties: Performed outbound calls to customer regarding product recalls, faxing, filing, copying, filling out the documents, take inbound calls, refilling prescription on Medicare Part D, indexing the prescription claim, worked on rejected claim, general prescription refills, answered customers’ general questions on their accounts, determined customers’ benefit eligibility

Job Title: Electrician

Employer: Choice Electric, San Diego, CA

Length: 2 years

Duties: Conduct several TI projects; new rough-in installations; new cut-in installation for power in existing walls, install service panel up to 480v, pull wires include terminating wires in the panel; install disconnect up 480v, patched in drywall if mistakes were made on the cut-in, Install roof jacks for roof penetration, install EMT conduits and PVC conduits, installed the disconnects switch for Air Conditioning

Job Title: Electrician

Employer: Morrow-Meadows, City of Industry, CA

Length: 2 years

Duties: Laid out the location for each equipment; install PVC up to 4 in underground work; pull wires and terminate them a the panel; terminate control wires in the switchboard; install stand up electrical panel ; install PVC coated pipes to the cable tray and at the stainless steel panel, install EMT conduits and PVC conduits

Job Title: Electrician

Employer: Dynalectric, Los Alamitos, CA

Length: 3 years

Duties: Perform a lot of underground works; install PVC conduits up 4 Install EMT conduits; pull wires and install electrical panels;, install EMT conduits and PVC conduits, Installed a damper on Air conditioning

Job Title: Jiffy Lube Technician

Employer: Jiffy Lube, Long Beach, CA

Length: 2 years

Duties: Answered phone calls and customer questions; filled out work orders and documented them into the computer system; other responsibilities were to open and close the store; performed regular Jiffy Lube technician duties.

Skills: Computer skills (Microsoft Word, Microsoft Excel, Microsoft Works Spreadsheet) and typing skill, AS400, RxClaim, RxExpress, RxHD

Education: Cal State Long Beach-Accounting; Electrical Training Trust-Electrical; ABC Adult School-Pharmacy Technician

Additional Comments: I am very comfortable in using computer or internet. I can type an average 50 words per minute. Regarding my work ethics, I like to get to work on time and get the job done in a timely and orderly manner. I do not like to mess around when it comes to work. In addition, I can work in a team or individual setting. I can speak, read, and write Cambodian. I can also read and speak some Spanish. I am very comfortable in conversing on the phone and emails.

References: Available Upon Request

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