Resume Text:
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Velma Sledge
**** ******** **.
Philadelphia, PA 19144
Home #215-***-**** Cell #267-***-****
Objective
To obtain a position with an established company with stability,growth and longevity
Education
06/09 - 01/10 Deraj Medical Career Training Inc (Sterile Processing Course)
03/03 - 03/04 Cittone Institute, Philadelphia, PA
Medical Administrative Assistant
1. Medical Terminology
2. Billing and Scheduling
3. ICD-9 & CPT Coding
4. Anatomy and Physiology
5. Legal Aspects of Allied Health and Medical Ethics
6. Patient Registrations
Employment History
03/11 - Pres U.S. Security Associates (Hahnemann University Hospital)
Patient Observer
1.Continuous observation of pts who are prone to fall or suicidal watch
03/09 - 10/10 Mercy Hospital
Central Service Tech
1. Clean and Sterilize medical instruments
2. Deliver instruments to correct dept
11/06 - 11/10 Catalent Pharma Solutions
Packer/Production
1. Pack Medication to customers satisfaction and label for shipping
04/05 - 05/07 ICT Group (Call Center)
Customer Service Rep
1. Take customers demographic information to determine if they qualify for
prescription discount card
2. Answer any questions or solve any problems customer might have about program
04/04 - 04/05 Telesearch (Call Center)
Surveyor
1. Call customers about service that was performed
04/02 - 04/03 Express Scripts (Mail Order Pharmacy)
Customer Service
1. Contact service rep about any changes in customers prescription plan
2. Verify insurance eligibility
07/01 - 10/01 Quest Diagnostics (Medical Lab)
Specimen Processor
1. Collect,Label and process specimens for doctors
Data Entry
2. Enter patients demographic information into computerized system
02/90 - 10/01 Triversity (Computer Co.)
Customer Service
1. Handled telephone inquiries from customers with computer problems
2. Scheduled and arranged pickup for defective computer equipment to get shippied
in for service
Data Entry
1. Logged equipment data problems into system
Receptionist
1. Took messages and greeted visitors for Administrators
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