Electrical Engineer Insurance

Ibsa Ali

***** *** ****** **

Baine, MN, *****

Phone: 763-***-****

*********@*****.***

Education

Western Technical & Commerce High School, Toronto, CA (1995-1998)

Carleton University, Ottawa, Ontario, Canada (1998-2004)

Major: Electrical Engineer

Work History

Viking Tax & Insurance Services, Minneapolis, MN (2010 –)

Position- Personal/commercial Tax and Insurance adviser

Duties

• Prepare clients’ tax return insurance quote.

• Interact with customers to provide information in response to

inquiries about products and services and to handle and resolve

complaints.

• Reviewing insurance applications to ensure that all questions have

been answered

• Compiling data on lapsed insurance policies to determine automatic

reinstatement according company policies and confirm to insured

party’s specifications.

Wold Architects and Engineers, St. Paul, MN (2006 – 2010)

Position- Electrical Engineering

Duties

• Design the Electrical power distribution, Lighting, Security, Fire

Alarm and PA system using Auto CAD.

• Develop one line diagrams, Panel Schedules, schematic design.

• Review wiring requirements and electrical characteristic:-

o Grounding requirements

o Power factor ranges

o Lightning protection, etc.

• Follow up with electrical contractors bidding our projects and

ensure they understand the scope of the project, answer questions,

etc.

• Meet with clients on a regular basis to understand their needs and

determine existing facility with goal of improving the energy

performance.

• Demonstrate problem solving skills with sense of urgency

Medtronic, Brooklyn Park, MN (2006 – 2006)

Position- Quality control

Duties:

• Testing batteries made for peacemakers.

• Inspect any physical deformation using microscope.

• Write a daily report.

Convergys, Ottawa, Ontario, Canada (2003 – 2005)

Position- Customer care

Duties:

• Communicate effectively with clients expedite customers request.

• Solve problems using agreed upon procedures.

• Offer solution to basic customer issues.

• Maintain basic knowledge of client products/or services.

• Effectively transferring misdirected customer requests to an

appropriate party.

Contact this candidate