Kristen Smith
P&C Licensed Producer in Pennsylvania, NJ, and DE
Contact
Tel : 610-***-****
email: nxheiz@r.postjobfree.com
Address
**** ******* ******. *********, ** 19083
Profile
Objective I am seeking a position in insurance sales, claims, or customer service
Availability From May 20, 2011
Key Skills
Proven sales ability. Highly organized and efficient. Extremely capable manager and leader. Proficient in all phases of organizing and coordinating projects, meeting deadlines, and consistently exceeding sales and service expectations.
●Current PA Property and Casualty License
Highest ranked sales in the county (auto, home, motorcycle), for two quarters
Awarded a national corporate ownership training seminar
I managed employee sales and revenue
I oversaw
employee sales training, coordinated large public events to gain prospective clients, managed employee incentives and production goals Excellent in generating new and renewal business in a fast-paced environment
Strong customer service skills
Conscientious, dependable and detail oriented
Excellent references & stable work history Ability to build and maintain long-term relationships with customers
Exceptional in processing new business and policy changes quickly and efficiently
Excellent at cross selling current accounts and new business
Ability to identify prospective customers using established lead methods
Strong ability to counsel and advise prospects and policyholders on matters of protection and coverage
Managed and participated in various incentive programs and contests designed to support achievement of production goals
Education
2010 to 2011 Master Of Science in Counseling and Clinical and Health Psychology (1 year towards MS)
PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE, Philadelphia, Pa
2000-2005 Bachelor in Behavioral Science
YORK COLLEGE, York, Pa
Work Experience
Home Advocate Insurance CSR
Insurance Sales, Columbia, MD; Plymouth Meeting, PA July 2011-Present
Sold personal and commercial insurance
Utilized PL Rating and AMS 360 to price quotes through 7 different companies
Worked with loan officers to lower debt ratio and save clients’ money on insurance
Built relationships with loan officers and established a working relationship with LO’s and Sales Managers to refer business
Set tickler files in AMS 360 to contact customers and scrub for cross-sell opportunities
Completed all preliminary underwriting and servicing of all policies
GEICO Sales Manager
Insurance Sales; Sales Manager, Wynnewood, PA January 2008- August 2009
Obtained Property and Casualty license in PA, DE, and NJ
Trained and supervised sales force
Coordinated GEICO events at car dealerships, motorcycle safety courses and local charity events
Was number 2 in sales for homeowners in the country of GFR’s
Exceeded production goals every month and found ways to utilize existing leads to gain referral and cross-sell business
Excelled in closing leads that were older or more difficult to close
Was commended for excellent customer service and high sales retention
Wachovia Bank Sales Advisor
Financial Sales Advisor, King of Prussia, PA December 2006-September 2007
Responsible for proactively selling a full line of products including: investment accounts, private banking/wealth management, business banking, commercial loans and private loans
Averaged over $1M in loan production with 30 core deposit accounts per month
Coordinated and presented educational seminars to local corporations
Consulted with small business owners to analyze their financial needs and to acquire a professional relationship
MLN/Equichoice Mortgage Financial Sales
Mortgage Broker/Loan Officer, Bala Cynwyd, PA June 2005- July 2006
Originated business in over 30 states via lead management services, cold-calling, warm-calling and referrals
Mastered knowledge of FHA, VA, FNMA, and FHLMC loans
Closed 5 loans a month and sold over $25K in net revenue a month
Was in the top 5 of the office and submitted 3 completed loan applications per day
York College of Pennsylvania Internship
Alumni Relations/Fundraising 2001-2005
Assisted with directing, planning and cultivating major gift solicitations of donors to the college
Assisted with gift processing, administrative support, prospect research and record keeping
Documented and tracked gifts for accuracy and managing awards
Worked as a team to send a direct mail piece to alumni
Professional Memberships and Volunteering
Big Brothers Big Sisters of America
American Psychological Association
American Marketing Association
PA, DE, NJ Property and Casualty Licensure