OBJECTIVE:

Seeking a Management position that will enable me to utilize my skills developed through education and experience for professional growth.

EMPLOYMENT HISTORY:

Regency Caterers by Hyatt – Hyatt Regency (Irvine, California) 09/2009 – Present

Catering Assistant - $25,000 annual salary

• Coordinated off premise events, meetings, golf tournaments and galas (Richard Nixon Library, Oak Creek Golf Club, Marconi Auto Museum, Cal State Fullerton, UCI Barclay Theater and Mission San Juan Capistrano).

• Assisted with services including reserving venues, determining catering needs and audio visual needs, collected payments and maintained necessary records such as contractual agreements and event details.

• Maintained direct contact with personnel from the various venues associated with the scheduled events as well as acted as the liaison between the hotel staff and the clients to ensure the highest level of service was provided.

• Maintained strong customer relationships through drafting proposals, contracts, detailing with clients, creating banquet event orders and group detailed reports.

Vesuki Inc. (Brea, California) 01/2009 – 09/2009

Meeting Planner - $30,000 annual salary

• Researched meeting sites & conducted bidding process for meeting venues & hotel contracts.

• Assisted with the preparation of logistical, registration & confirmation materials, as well as promotional give-a-ways.

• Participated in the development of meeting goals & objectives & preparation of budget reports.

• Established & maintained working relationships with external vendors.

• Coordinated hotel arrangements & collaborated on the development & dissemination of Meeting Materials, Food & Beverage, Schedule of Events, Arrival & Departures, Banquet Event Orders, Audio Visual requirements, Sleeping Room Block, Confirmation Notices & other requirements.

Embassy Suites – Hilton (Anaheim, California) 12/2007 – 11/2008

Catering Manager - $35,000 annual salary

• Managed sales for over 22,000 square feet of flexible meeting space bringing in over $40,000 in monthly revenue & $1.2 million in annual joint sales.

• Maintained strong customer relationships through drafting proposals, contracts & banquet event orders; facilitated communication with hotel staff & customers to ensure high level of service.

• Responded to customer inquiries; organized & executed arrangements for corporate meetings & special events with room setup requirements & Food & Beverage.

• Entertained customers, conducted property tours, promoted facility & services & negotiated contracts with customers.

• Developed knowledge of Food & Beverage menu development, banquet & event etiquette, guest relations & service standards.

• Represented & promoted the hotel through weekly solicitations of 15 phone calls & 25 field sales calls to new & existing customers, & attended 2 networking events per week.

Embassy Suites – Hilton (Anaheim, California) 07/2007 – 12/2007

Sales & Catering Assistant - $25,000 annual salary

• Created documents, presentations & spreadsheets in Microsoft Office for meetings & general distribution.

• Coordinated internal & external meetings with food & beverage & audio/visual requirements.

• Scheduled international & domestic travel for Directors & Managing Directors.

• Assisted with various tasks contributing to office organization, productivity & efficiency, including ordering supplies, answering & routing calls, processing mail & updating division calendar & contacts.

• Entered data using Email, Word, Excel, ON-Q & Sales Pro for client correspondence, client information, running Revenue Maximization Reports, creating & routing internal forms & correspondence.

Ravissant (Artesia, California) 03/2001 – 06/2007

Event Coordinator - $30,000 annual salary

• 6 years of experience in US-based & International, American & South Asian Wedding Expos, as well as trade shows, to promote business & generated over 200 business leads per show.

• Annually coordinated the largest South Asian Wedding Expo in Los Angeles, CA since 2004 (www.asianweddingexpo.com) working with 60 vendors & attracting over 3000 people in a 20,000 square foot venue bringing in a profit margin of over 52%.

• Coordinated all event logistics & managed on-site event needs. Also managed post-event logistics including correspondence & evaluation.

• Secured event venues, vendors & entertainment & conducted all aspects of contract negotiations.

• Oversaw media campaigns & negotiated with media outlets to solicit support, secure media coverage (local press, TV, radio) & create prominent visibility for events.

• Coordinated services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.

EDUCATION:

Padworth College Reading, United Kingdom

General National Vocational Qualification in Business

Merit

SKILLS:

Proficient in Internet, Microsoft Office, Adobe, Sales Pro (Low Version Delphi), ON-Q, HSI, In-Focus, Lotus Notes, Envision, Daylight, Opera, Oracle & Formscape

Fluent in English, Hindi & Gujarati

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