TIFFANY N. GOSNEY

**** ********* ** **********, ** 33414

561-***-****

nuoeh0@r.postjobfree.com

Skills and Knowledge:

Integrated Computer Capabilities which includes Microsoft Office Proficiency, Scheduling Expertise, Organizing / File Maintenance, and Business Communication

EXPERIENCE:

2006-Present State Farm Insurance Boca Raton, FL

Certified Professional Service Representative (CPSR)

• Specialized in sales of property and casualty insurance

• Performed insurance reviews based on customers financial needs

• Reviewed and managed all changes to insurance policies

• Managed all marketing programs

• Processed and submitted loans to underwriting for review

2006 NAD Specialty Contractors Boynton Beach, FL

Vice President’s Personal Assistant

• Managed all files for residential projects including individual home projects and large community developments

• Controller between sales team, superintendents, and installers

• Issued legal documents to commence installation process

• Provided the company’s VP daily administrative assistance

• Maintained all warehouse inventory

2003-2006 Southeastern Equipment & Supply, Inc Columbia, SC

Executive Office Administrator

• Financial manager of accounts receivable and accounts payable departments including controlling checking, savings accounts and credit responsibilities

• Performed high volume of customer service duties with sales and technical support

• Provided superior administrative support to company president, including correspondence, legal document management and special company projects

• Trained new office employees

2000-2003 Flowers Forever Columbia, SC

Desk Top Publishing and Project Coordinator

• Created a highly effective organizational and filing systems resulting in easy access to critical information and streamlined office management

• Handled customer service including guidance in sales orders

• Assisted in day to day projects to ensure efficiency and on-time delivery

• Designed and coordinated major expo events organizing all details to make certain of meeting strict deadlines and providing high quality standards

• Designed and published marketing materials including literature arrangement for the largest flower preservation company in the industry

Education:

2003-2005 University of South Carolina Columbia, SC

• 2 years at the Moore School of Business

Diploma From: Ridge View High School Columbia, SC

• Graduated in the top 20%

Licensing:

2007 4-40 Customer Service License West Palm Beach, FL

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