Experienced Business Professional

Lisa Hall

**** **** **** ***** #*

Fayetteville, AR

(479) 790 – 1137

Qualifications: 3+ years experience in supervising/management positions

9+ years of customer/client and supplier relations

14+ years of customer service experience

Experience: Pricing Coordinator 9/06 to 8/07

Coca-Cola Enterprises, Inc. (Cincinnati, OH)

Reviewed, input, and monitored business unit trade letters, including protected pricing and competitive pricing activities. Worked closely with sales to research and analyze all pricing overrides and issues. Reviewed all pricing requests for appropriate approvals and supporting documentation. Maintained business unit pricing deadlines and calendar.

Account Manager 11/00 to 9/06

Coca-Cola Enterprises, Inc. (Cincinnati, OH)

Sold in new brands, packages, equipment and promotions according to company

strategic direction. Developed and maintained both new and existing customer relations. Assured account and customer standards were continuously met, including execution of point-of-sale and maintenance of company assets. Tracked call activity and performance.

Special Events Coordinator – Coca-Cola Caravan of Fun 4/00 to 11/00

Coca-Cola Enterprises Inc. (Cincinnati, OH)

Planned, organized and implemented the first season of events covering multiple sales centers and venues throughout the Ohio/Indiana/Kentucky tri-state area. Trained and supervised volunteer staffing. Collected and evaluated event results including business compensation and attendance record. Created a portfolio to advertise, schedule, and operate events in future seasons.

Customer Service Representative 12/99 to 3/00

Coca-Cola Enterprises, Inc. (Cincinnati, OH)

Managed company/client relations via computer-based call schedule. Created and received product orders for both new and existing accounts. Created invoices using product article numbers and utilizing pricing adjustments pertaining to customer/account manager order specifications. Maintained database of client information including order history and call schedule.

Education: Ohio University Bachelor of Arts 1997

Major: Linguistics Minor: Psychology G.P.A. 3.5

Computer Skills: Office Suite – Microsoft Word, Works, Excel, PowerPoint. Lotus Notes.

Specialized systems – Pricing Authorization Tool (PAT), Basis, ACT 2.0, and Professional Inventory Management System (PIMS)

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