A/R Cash Applications Specialist
Resume:
Stephanie D. Walker
**** ****** **** **** – Apt *26
Houston, TX 77042
OBJECTIVE
To utilize my hands on experience in a position with the ability to grow within the business industry.
SUMMARY OF QUALIFICATIONS
• Excellent customer service skills; verbal and written
• Proven and well rehearsed in Clerical setting
• Proficient MS Office, data-entry and 10-key by touch
• Skilled in billing, payment processing and cashier
• Dependable, efficient and handles confidential matters
• Committed to upholding the highest level of ethics and integrity
EXPERIENCE
6/2005 to 12/2010 Account Receivables Specialist
LAWSON SOFTWARE AMERICAS an INFOR AFFILIATE Saint Paul, Minnesota
A publicly traded company that develops service and support in ERP software for customers around
the world in Healthcare and other industries.
• Log into Wells Fargo, Citibank and RBC Canada to pull daily bank reports in US and Canadian Currency.
• Process all bank deposits made for the day from ACH, Wire and Lockbox files.
• Record cash received from clients or employees and prepare deposit slip for bank deposits or perform cash
transactions when necessary.
• Phone and personal contact with the public regarding insufficient funds and repayment of funds when they
appear on the bank statements.
• Prepare monthly spreadsheets for reconciliation of unapplied or unassigned cash. Prepare paperwork for
client refunds.
9/2001 to 11/2004 Reconciliation Specialists
EMPI, INC. Shoreview, Minnesota
Headquartered in Saint Paul, Minnesota, Empi is a leading manufacturer and provider of non-invasive medical
products for pain management and physical rehabilitation.
• Process and enter all incoming insurance and customer payments into medical database line by line.
• Adjust all sales allowances, rental credit, refunds and write offs according to the remittances.
• Research payments discrepancies that are not well defined for application.
• Scan check and remittance sheets into the database for company and area departments to review.
• Update invoices for mailing to customers for balances that need to be collected upon thereafter.
6/1998 to 9/2001 Account Receivables Clerk
SUMMIT ORTHOPEDICS Saint Paul, Minnesota
A Twin Cities company committed to empowering patients to make educated and informed choices regarding their
orthopedic medical care through a team approach.
• Review and process all insurance payments with remittances, also process client check payments.
• Adjust write off of unbillables per the remittance sheet. Process rejected claims and resubmits.
• Copy all remittance advice sheets for database review by doctors and collections department.
• Contact clients regarding balances after insurance payments have been made and forward to their
appropriate collector for payment set-up.
4/1994 to 6/1998 Patient Account Biller
HENNEPIN FACULTY ASSOCIATES Minneapolis, Minnesota
An independent medical group of nearly 400 healthcare providers for Hennepin County Medical Center
a nationally recognized academic medical center and other sites throughout the Twin Cities.
• Process a list of new referral patients for approval to be seen by HFA doctors.
• Contact Insurance companies regarding charges to be billed for possible ICD-9 or CPT issues.
• Bill all major, minor, Medicare and Medicaid insurance. Process rejected claims and write offs.
• Receive and make phone calls to patients regarding services and insurance discrepancies.
• Set up payment arrangements for balances after insurance payments and prepare paperwork.
EDUCATION AND PERSONAL ACHIEVEMENTS
• Graduate (Diploma) Washington High School Kansas City, Kansas
• Circle of Excellence Award EMPI, Inc Shoreview, Minnesota
2002 and 2003
• Volunteer Services St. Paul Children’s Museum Saint Paul, Minnesota
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