Richard D. Riley

*** ******* **** #**** ****: 781-***-****

Braintree, MA 02184 Cell: 617-***-****

Email: nr1u0c@r.postjobfree.com

SENIOR LEVEL SALES, ACCOUNT MANAGER

EXECUTIVE SUMMARY

Proven sales leader with significant success in building sales territories and driving revenue to new heights. As a team player, enjoy creating valued relationships to ensure my consultative selling approach is genuine, earning trust and respect from prospects, clients and staff. Possess a wealth of experience discovering new sales and competitive strategies to increase revenue, enhance brand equity, drive growth, and maximize business value. As a person focused on providing solutions that are relevant to needs, effective communications, both verbal and written, are essential to improving the sales process. Overall goal is to attract, retain and build the most profitable customer relationships.

EXPERTISE

• SALES MANAGEMENT • SALES FORECASTING

• PROGRAMS THAT DRIVE ROI • CUSTOMER PRESENTATIONS

• NEW BUSINESS DEVELOPMENT • SALES AND CUSTOMER EDUCATION

• CUSTOMER RETENTION • MARKETING AND COMPETITIVE ANALYSIS

PROFESSIONAL EXPERIENCE

Syzygy Biotech April 2011 – Present

New England Accounts Manager

• Increase product knowledge and usage for Syzygy’s biologic reagents

• Drive market share primarily in Boston area hospital and labs

• Identify and network through key opinion leaders to impact product selection

Mainstream Global November 2009 – March 2011

National Accounts Manager

• Exceed monthly sales and profit goals

• Business development establish numerous key customer relationships including Dell and HP

• Enhance customer experience to increase satisfaction and drive loyalty

• Create methodology to expedite sales and purchasing processes

PDL Biopharma May 2007 – September 2009

Senior Hospital Account Manager

• Top 5% of national sales organization (130 person sales force)

• Increased Cardene Intravenous market share by 144%

• Increased Retavase Injectable market share by 128%

• Recognized for MVP Award

• Educated attending practitioners and nursing staff on the benefits of Cardene IV and Retavase Injectable

• Conducted Cardene Intravenous presentations to neuro and cardiothoracic surgeons and anesthesiologists

• Observed various procedures in the operating room where Cardene Intravenous was administered

• Identified members of the P&T committee and pharmacy to expand product usage

CV Therapeutics November 2006 – May 2007

Hospital Account Representative

• Delivered the Ranexa message platform to hospitals and cardiology practices that impacted prescribing habits

• Increased sales in Q4 2006; Q1 and Q2 2007 an average of 135%

• Identified members of the P&T committee and pharmacy to expand product usage

Richard D. Riley – Page 2

Abbott Laboratories October 2002 – November 2006

Pharmaceutical Sales Specialist

• Ranked #1 in the U.S. for Tricor trend

• Achieved top honor Leadership Award

• Increased revenue and market share for 4 leading brands

• Ranked 18th in the U.S. for the 2005 All-Star

• Recognized as T2 Tricor winner for 4 consecutive months

• Recognized as T1 Omnicef winner for 4 consecutive months

• Increased Mobic quota from 62% to 101% in 7 months (propelled script volume from 65 to 175 a week)

• Increased Micardis quota from 70% to 121% in 6 months (propelled script volume from 74 to 225 a week)

Professional Staffing Group August 2001 – September 2002

Senior Account Executive

• Recognized in top 25% of sales organization

• Achieved company’s top closing ratio 6:1

• Mentored junior staff in sales strategies and techniques

• Identified and evaluated sales professional for skill set, product knowledge and project management

Robert Half International June 1998 – July 2001

Account Executive

• Generated annual revenue of 250K

• Recognized in top 25% of sales team

• Established relationships with clients to staff departments with technical professionals and gained market intelligence

• Took initiative to educate myself about the Information Technology through candidates, clients and literature

Liberty Mutual July 1995 – May 1998

Senior Underwriter

• As team leader, oversaw workflow of a 25 member team

• Organized training schedules and facilitated training sessions to new underwriters

• Comprised and administered appraisals to subordinates

• Interviewed prospective new hires for entry-level positions

EDUCATION

Westfield State University, Westfield, Massachusetts May 1994

BS Management; Minor in Mathematics

Dean’s List

Mathematical Achievement Award

WSU ATHLETIC ACHIEVEMENTS

• Football captain

• All-American candidate

• Eastern Collegiate Athletic Conference all-star

• New England Football Conference all-star

• Boxing captain

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