Supply Chain & Logistics
Resume:
Francisco R. Castillo
Houston, Texas 77054
p. 713-***-****
**************@*******.***
Employment Experience
• Account Manager, Grant Harrison Advertising
o Houston, Texas, May 2010 – Present
o Managed various projects, from the development of the brand, to the procurement of services necessary to launch a product or service of the client.
o Made deadlines in a timely fashion, and multitasked various responsibilities.
o Improved the overall profitability of the company with up selling of various services provided by the Agency.
o Made contracts and proposals for the purpose of acquiring new clients.
• Bartender/trainer, Grotto Italian Restaurant
o The Woodlands, Texas, April 2005 – May 2010
o Offer each guest an excellent experience and maintain the quality of the product.
o Maintained proper inventory and managed personnel in a high passed environment.
o Developed customer relations to improve sales and create repeat customers.
o Create new products to offer to the customer, all while lowering total costs of supplies to Grotto.
o Maintained professional relationships with customers and employees to improve profitability and productivity.
• Bartender/trainer, Americas at the Woodlands
o The Woodlands, Texas, April 2008 – April 2009
o Offer the guest a catered experience to the various foods and drinks offered.
o Managed and coordinated various personnel, ensuring fair scheduling and maintaining costs to the business at a reasonable level.
o Maintain accurate inventory of the various products offered, reducing pilferage and breakage.
• Bartender/trainer/Server, The Cheesecake Factory
o The Woodlands, Texas, April 2002 – May 2005
o Acquire detailed knowledge of the menu and drinks to enhance the experience of each guest.
o Offer a consistent product to each and every guest
o Train new servers in accordance to the guidelines provided by the company.
Education
• University of Houston – Class of ‘11
o Major – Bachelor of Science in Supply Chain and Logistics from the College of Technology
o GPA 3.0
• Lone Star Community College – Tomball Location ’08 – ‘09
• Westfield High School – Class of ‘00
References
• Upon Request
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