Sales Assistant
Resume:
Miami, Florida
Cellular: 305-***-****
E-mail: njl3f7@r.postjobfree.com
Laura A. Hernandez
Education
**** – 2008 St. Brendan High School Miami, FL
High School Diploma
**** – 2010 Miami Dade College Miami, FL
Work
Experience
August 2010 – November 2011 University of Miami
1400 NW 10th Ave # 101,
Miami, FL 33136
Office Assistant / Secretary
Responsible for general office functions, worked with Ariba, worked on ethics website, Extensive use of Microsoft Word, Excel, and Access. Also proficient in quickbooks. Booked flights and hotels for business trips for all four doctors on the program.
June 2009 – June 2010 ROAD AMERICA MOTOR CLUB
7300 Northwest 19th Street
Miami, FL 33126-1232
Assistant Coordinator
Responsible for providing customers with value-added services such as roadside assistance, emergency dispatch and travel services. As an Assistant Coordinator, I provided clients with excellent telephone assistance providing information on tow services available to the nearest qualified service facility, or other destination designated by the client, as well as, assistance with flat tires, jump-starts, dispatch of vehicle supplies such as gasoline, oil, water or fluids. In addition, I assisted clients during service telephone calls with travel information and/or driving directions, locksmith information in case of a vehicle lock-out and other various emergency dispatch needs.
September 2008 – April 2009 Bath & Body Works, Inc.
The Dolphin Mall
11401 Northwest 12th Street
Miami, FL 33172
Sales Associate / Cashier
Responsible for organizing and stocking the store with old and new inventory, provided gift wrapping services to customers, informed customers about new or upcoming sales and promotions for various items, and assisted customers with their selection of fragrance items and lotions with excellent knowledge of the products. Additionally, provided support to the cashiers and handled purchases, exchanges and returns.
June 1, 2008 – June 12, 2008 University of Miami, Coral Gables, FL
Office of Dr. Robert Fifer
Office Assistant / Secretary
Responsible for general office functions, answering telephones, setting up new files, organized patient charts, verified insurance
coverage for patients, organized medical records. Extensive use of Microsoft Word, Excel, and Outlook. Extensive patient
communication and various uses of analytical and clerical skills.
April 2008 – June 2008 For Love 21
The Dolphin Mall
11401 Northwest 12th Street
Miami, FL 33172
Sales Associate
Responsible for stocking the store with old and new inventory, assisted customers with sales/purchases, answered their questions
and concerns, provided extensive sales assistance and customer support.
September 2006 – January 2008 Publix Super Markets, Inc., Miami, FL
Cashier
Greeted and assisted customers, responsible weighing, scanning and packaging groceries accurately and efficiently for the
customer. Professional handling of cash and operating of the terminal and maintaining a clean work area.
June 2007 – August 2007 University of Miami, Coral Gables, FL
Office of Dr. Vincent Bird / 305-***-****
Office Assistant / Secretary
Responsible for general office functions, answering telephones, setting up new files, organized patient charts, verified insurance
coverage for patients, organized medical records, and uploaded dictations. Extensive use of Microsoft Word, Excel, Outlook,
IDX and CaneCare. Extensive patient communication and organized surgery calendar; updated patient files for upcoming
appointments and pulled files in preparation of appointments.
May 2006 – August 2006 Pollo Tropical, Miami, FL
Cashier / Cook
Responsible for cooking, cleaning, taking customer orders and providing excellent food service. Additionally, used my bilingual
skills to assist both customers and other non-Spanish speaking co-workers.
Certificates Microsoft Access 2007 Outlook, Excel, Power Point, Word February 2011
Additional Information
Languages: Fluent in English and Spanish.
Birthplace: Miami, Florida, USA
Typing Speed: 66 WPM
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