Sales Customer Service

Richard C. Reese

**** *********** **. **** *****, Georgia 30344 . 404-***-**** .

**********@*****.***

ACCOUNT EXECUTIVE

Tenacious, solutions-focused sales professional with proven approach to

developing new business and leading top-performing teams committed to

achieving company objectives. Adept at evaluating industry trends and using

findings toward designing and executing innovative strategies to boost

company leveraging in a competitive market. Effective communicator and

liaison, known for building strategic partnerships and alliances.

Reputation for integrity, dedication, and work ethic.

Team Leadership . Sharp Business Acumen . Process Improvement . Account

Penetration

Client Relations Management . Presentations . Conceptualization . Business

Development

Proactive Problem Solving . Decision-Making . Versatility . Multitasking &

Prioritization

PROFESSIONAL EXPERIENCE

ADVANTAGE SALES & MARKETING, Atlanta, Georgia ?2011-Present

Retail Project Specialist

Developed effective client relationships to facilitate communication and

execution with sales department, including creative and production, to

ensure the client deliverables were successfully achieved.

. Project Management. Perform project management duties including:

program tracking, timeline development and reconciliation, post-

promotional analyses, and internal and external reporting.

. Planning. Interfaced with retail clients on a regular basis to plan

and manage projects through flawless program implementation;

effectively recommending advertising and promotional activities to

satisfy company's sales objectives.

DICKERSON INSURANCE AGENCY, Newnan, Georgia .2009-2011

Business Development Agent

Executed marketing and sales strategies to maintain and expand a book of

business that created over 200 new policies. Cultivated great relationships

with key decision makers in the real estate and automobile industry that

lead to rapid and sustainable growth.

. Accountability. Ensured revenue goals were met by analyzing

profitability for each policy and recommending changes as needed.

. Statistical Research. Analyze monthly reports to identify

opportunities that increased sales and minimized lost volume.

UNITED DISTRIBUTORS, Smyrna, Georgia . 2001-2009

Account Manager, On-Premise Division

Consistently achieved aggressive sales and market share goals by

maintaining positive relationships with 100+ key accounts and striving for

increased sales penetration within these accounts. Planned and implemented

strategies to promote spirits, wine and beer sales and enhance account

satisfaction.

. Sales Performance. Delivered 15% growth in territory sales of

company's portfolio of over 5000 products by devising and executing

innovative marketing outlets.

. Effective Promotions. Drove brand awareness and customer traffic by

designing and implementing compelling sales and promotional programs

including giveaways, creative displays and product samplings.

. Marketing & Advertising Programs. Actively supported the design,

development, and execution of key marketing and advertising programs

in conjunction with distributor activities to achieve goals.

. Analytical Tools. Improved senior management decision making and short-

and long-term business planning by developing tools to measure

results and create accurate sales forecasts.

THE KEEBLER COMPANY, Morrow, Georgia .1999-2001

Retail Sales Representative

Delivered explosive sales results of cookie and cracker brands by capturing

new business and delivering superior customer service. Achieved or exceeded

all performance goals. Led rapid execution of marketing strategies to grow

revenue, increase sales force effectiveness and instill a customer-focused

culture.

. Sales Growth. Ignited sales by 26% by uncovering and tapping new

business opportunities in accounts and training sales team in

effective closing techniques.

. Marketing Programs. Strongly influenced marketing launches by defining

strategies for capturing and growing lucrative markets through

comprehensive research and analysis of market intelligence.

. Inventory Control. Reduced shrinkage by $37,000 by rigorously adhering

to security guidelines of company's inventory policies.

NATIONAL DISTRIBUTING COMPANY, Atlanta, Georgia .1997-1999

Territory Manager

Delivered exceptional sales and margin growth, by managing key accounts and

closing deals for contracts through extensive knowledge of fine wine

products and markets. Performed full range of sales, business development,

and account management functions including proposal development,

presentations, order management, and A/R oversight. Identified and pursued

strategic opportunities for account growth.

. Presentations. Designed and conducted memorable presentations to wine

buyers that generated excitement and new contracts.

. Merchandising. Gained competitive edge and stimulated consumer

purchases through effective use of point-of-sale displays supplied by

wine merchants.

EDUCATION

Candidate for B.B.A, Major in Marketing - Strayer University Douglasville,

GA

A.S., Major in Business Administration - Atlanta Metropolitan College,

Atlanta, GA

COMPUTER PROFICIENCY

Microsoft Suite (Excel, PowerPoint, Word, Outlook), Pocket Advantage Order

Management System and CRM Application; Internet search protocols

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